Yorke & Mid North Region POWER and COMMUNICATIONS OUTAGE Survey

Dear Business Owner & Community members,

The recent electricity blackout and storms had a significant impact across SA including the Yorke and Mid North region.

Regional Development Yorke and Mid North have been listening to businesses and community members throughout the region who experienced hardship and a number of challenges due to the power/communication blackout.

We are endeavouring to capture these impacts and we encourage all Local Government Authorities, Businesses and Organisations to take the time to complete this survey.

South Australia's economic future requires resilience in our power and communications systems. The information collected through this survey will be utilised to inform government and communities what might be done to mitigate future impacts of such events. It is hoped that all issues can be addressed with possible solutions found to ensure future security of the power network.

We appreciate your participation.

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* 1. What is your main business activity?

Agriculture

Aquaculture

Fishing

Mining

Manufacturing

Retail

Tourism / Recreation

Building / Construction

Community Groups (including clubs, arts & cultural)

Transportation, Storage and Logistics

Trades (other than building)

Health

Education, Training and Employment

Aged Care / Community Services

IT / Communication services

Automotive / Mechanical Services

Professional Services (finance, insurance, business and property)

Government

Other

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* 2. In which local government area do you operate from?

Other (please specify)

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* 3. How long did you experience a power blackout? (Do not include brief re-supply of power of up to 4 hours)

< 12 hours

12 - 24 hours

24 - 36 hours

36 - 48 hours

48 - 60 hours

60 - 72 hours

> 72 hours

Comment

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* 4. Have your experienced other power blackouts in the last 12 months?

Yes

If yes, please tell us how often and for how long:

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* 5. Do you own/maintain back-up power supply in the form of generators or other to minimise impacts to your business in the event of regular power outages?

Yes

If yes, what is the cost of this to your business, including maintenance costs

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* 6. How long was your business unable to operate as a result of the blackout?

No interruption

< 2 hours

2 to 6 hours

6 to 12 hours

12 to 24 hours

24 to 48 hours

> 48 hours

If more than 48 hours please comment:

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* 7. Please provide an estimate of your stock losses due to the power outage (including dumping/disposal expenses).

No cost

$1 to $2500

$2500 to $5000

$5000 to $10,000

$10,000 to $20,000

$20,000 $50,000

More than $50,000 (please comment)

Please describe the loss to your business:

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* 8. Please provide an estimate of other losses due to the power outage (including trading and production, wages paid with no productivity and other losses).

No cost

$1 to $2,500

$2,500 to $5,000

$5,000 to $10,000

$10,000 to $20,000

$20,000 to $50,000

> $50,000

If more than $50,000 please describe:

Question Title

* 9. Please provide an estimate of your total expenses due to the power outage (including expenses relating to transport, generator and other expenses).

No cost

$1 to $2,500

$2,500 to $5,000

$5,000 to $10,000

$10,000 to $20,000

$20,000 to $50,000

> $50,000

If more than $50,000 please describe:

Question Title

* 10. What percentage of your losses/costs associated with the power outage do you estimate might be covered by insurance?

Uninsured

None

1% top 25%

25% to 50%

50% to 75%

75 to 100%

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* 11. Was there any form of emergency or Government assistance available to your business during or following the blackout?

Yes

If yes, please describe the assistance provided:

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* 12. Has your business experienced an electricity price rise in the last 12 months?

Yes

If yes, what are the estimated increases?

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* 13. Are you expecting to pay more for electricity in the next 12 months? If yes, what is the anticipated increase?

1% to 5%

5% to 15%

15% to 25%

25% to 50%

50% to 75%

75% to 100%

> 100%

Comments:

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* 14. Does the regions existing electricity infrastructure and pricing meet your current and future business requirements?

yes

Comments:

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* 15. Please comment any other impacts to your business related to the blackout (eg. loss of water supply, other associated costs/losses and future or re-start costs).

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* 16. How long did you experience and outage to your mobile phone service?

No outage

< 12 hours

12 to 24 hours

24 to 36 hours

36 – 48 hours

48 to 60 hours

60 to 72 hours

> 72 hours

Comments:

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* 17. Who is your mobile service provider?

Telstra

Optus

Vodafone

Other

please specify

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* 18. How long did you experience an outage to your landline telephone service?

No outage

Don't have a landline

< 12 hours

12 to 24 hours

24 to 36 hours

36 to 48 hours

48 to 60 hours

60 to 72 hours

> 72 hours

Question Title

* 19. How long did you experience an outage to your internet service?

No outage

< 12 hours

12 to 24 hours

24 to 36 hours

36 – 48 hours

48 to 60 hours

60 to 72 hours

> 72 hours

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* 20. Were you able to contact 000?

Don’t know

Yes

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* 21. Have you experienced other communications outages in the last 12 months?

Mobile telephone service

Landline telephone service

Internet service

Please specify how often and how long you have lost service:

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* 22. Are there any other comments, issues or suggestions you would like to provide?

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* 23. Please provide your business name and contact details (optional).

Name

Company

Email Address

Phone Number

Thankyou for taking the time to provide your responses.