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CLASS SIL Satisfaction
1.
Service Characteristics
Please take a few minutes to complete this survey about the service CLASS provides. We want to find out what works well for you and what does not. With your help, we hope to make the SIL program the best we can.
1.
The support I receive from SIL is convenient.
True
Sometimes
False
Please add any information you want us to know.
2.
When I call SIL staff for help I do not have to wait long.
True
Sometimes
False
Please tell us anything else you would like us to know
3.
The staff treat me with respect.
True
Sometimes
False
Other (please specify)
4.
I get to make decisions about my own life.
True
Sometimes
False
5.
I feel safe in my home.
True
Sometimes
False
Please tell us anything you would like us to know
6.
Staff help me to do things I like in the community
True
Sometimes
False
7.
Staff support me when I have a problem.
True
Sometimes
False
8.
I can depend on CLASS to help me have a good life.
True
Sometimes
False
Tell us anything you would like us to know
9.
Staff help me to understand my rights.
True
Sometimes
False
10.
How would you prefer for us to provide most communications?
Email
Phone
Mail
Face-to-Face
Other (please specify)
