NavyMWR Mid-South Website Customer Satisfaction Survey

Thanks for visiting the NavyMWR Mid-South website. We'd love to hear about your experience. Your feedback will help us maintain and improve the website to better serve your needs.

Question Title

* 1. Overall, how well does our website meet your needs?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 2. How easy was it to find what you were looking for on our website?

Extremely easy

Very easy

Somewhat easy

Not so easy

Not at all easy

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* 3. How visually appealing is our website?

Extremely appealing

Very appealing

Somewhat appealing

Not so appealing

Not at all appealing

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* 4. How easy is it to understand the information on our website?

Extremely easy

Very easy

Somewhat easy

Not so easy

Not at all easy

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* 5. Which of the following tools were most useful to you?

Activities Calendar

Jobs

Program Pages

Search Feature

Movie Showtimes

Other tools (please specify)

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* 6. How did you find out about this site?

Web search

On-base advertisement

MWR employee

Recommendation

Other (please specify)

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* 7. How many times in the past month have you visited this website?

None

1-3 times

More than 4 times

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* 8. How likely is it that you would recommend this website to a friend or colleague?

Extremely Likely

Likely

Not Likely At All

Extremely Likely

Likely

Not Likely At All

Question Title

* 9. What features could we add to this site that you would regularly use? Check all that apply.

The ability to purchase movie tickets directly from the site

The ability to purchase attraction tickets directly from the site

The ability to purchase food directly from the site for pick-up or delivery

The ability to register and/or pay for a trip directly from the site

The ability to register and/or pay for a class directly from the site

The ability to create an online profile and have selected content delivered to you via an email or text

The ability to opt-into a customer loyalty program

Other (please specify)

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* 10. Do you know about the corresponding mobile app?

Yes, and I have downloaded it and used it.

Yes, and I have downloaded it, but not used it.

Yes, but I have not downloaded it yet.

NavyMWR Mid-South Website Customer Satisfaction Survey

Question Title

* 1. Overall, how well does our website meet your needs?

Question Title

* 2. How easy was it to find what you were looking for on our website?

Question Title

* 3. How visually appealing is our website?

Question Title

* 4. How easy is it to understand the information on our website?

Question Title

* 5. Which of the following tools were most useful to you?

Question Title

* 6. How did you find out about this site?

Question Title

* 7. How many times in the past month have you visited this website?

Question Title

* 8. How likely is it that you would recommend this website to a friend or colleague?

Question Title

* 9. What features could we add to this site that you would regularly use? Check all that apply.

Question Title

* 10. Do you know about the corresponding mobile app?

Question Title

* 11. What was your first impression when you entered the website?

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* 12. What suggestions do you have to make this your ideal website?