Alison Ross Photography Client Satisfaction Survey

As the owner of Alison Ross Photography, I want to thank you for giving me the opportunity to capture your portraits. Please take a few minutes to complete this client satisfaction survey. Your answers are confidential, anonymous, and will be used to better my services. I sincerely appreciate your business and want to make sure I meet your expectations as your family photographer.
Upon completing this survey, you will receive a complimentary gift you may use towards your next ARP session. I do hope that you will accept this as a token of my appreciation for your time and loyalty.

Question Title

* 1. How did you hear of Alison Ross Photography?

Question Title

* 2. These next questions are in regards to your consultation.

  Yes No
Were all of your questions answered during your consultation?
Were you informed of your package choices?
Were you informed on what your chosen package included?
Were you informed on any further optional costs?

Question Title

* 3. After your photo session, did you feel that you were well-informed of the process of viewing, ordering, and receiving your photos?

Question Title

* 4. What changes, if any, could be made to our process of viewing, ordering, and receiving your photos?

Question Title

* 5. Do you feel the price point accurately reflects the quality of your experience/end product?

Question Title

* 6. What aspects of ARP were you most satisfied with?

Question Title

* 7. How could ARP make your experience better?

Question Title

* 8. The next couple of questions are in regards to your overall ARP experience.

  Poor Fair Average Good Excellent
Overall ARP session
Overall quality of the portraits received

Question Title

* 9. The next questions are in regards to future business with ARP.

  Yes No
Would you use ARP again for your photography needs?
Would you recommend ARP to family/friends?

Question Title

* 10. Please provide your email address if you would like to take advantage of our complimentary gift to thank you for your time in providing feedback!

T