Indiana Standards Laboratory Question Title * 1. How do you rate ISL's ability to meet your technical needs? Unacceptable Need Improvement Acceptable Above Acceptable Exceptional Unacceptable Need Improvement Acceptable Above Acceptable Exceptional OK Question Title * 2. How do you rate ISL's delivery promises? Unacceptable Need Improvement Acceptable Above Acceptable Exceptional Unacceptable Need Improvement Acceptable Above Acceptable Exceptional OK Question Title * 3. How do you rate our Customer Service Department? Unacceptable Need Improvement Acceptable Above Acceptable Exceptional Unacceptable Need Improvement Acceptable Above Acceptable Exceptional OK Question Title * 4. How do you rate our Report of Calibration Certificate? Unacceptable Need Improvement Acceptable Above Acceptable Exceptional Unacceptable Need Improvement Acceptable Above Acceptable Exceptional OK Question Title * 5. How do you rate your initial contact with ISL? Unacceptable Need Improvement Acceptable Above Acceptable Exceptional Unacceptable Need Improvement Acceptable Above Acceptable Exceptional OK Question Title * 6. How do you rate the quality of services provided? Unacceptable Need Improvement Acceptable Above Acceptable Exceptional Unacceptable Need Improvement Acceptable Above Acceptable Exceptional OK Question Title * 7. Would you recommend ISL to other companies? Yes No OK Question Title * 8. Do you have any outstanding questions, concerns, or additional comments about your experience with ISL? OK Question Title * 9. If new to ISL, how did you find out about us? Another customer or personnel Online ThomasNet Other (please specify) OK Question Title * 10. If you would like to be contacted regarding any questions, comments, or concerns, please leave your contact information and we will be in touch. OK DONE