Annual Perception Survey 2019

Question Title

* 1. Do you live in:

Port Hedland

South Hedland

Wedgefield Industrial Area

Other (please specify)

Question Title

* 2. Do you identify as?

Male

Female

In another way

Question Title

* 3. How old are you?

12-17

18-24

25-34

35-44

45-54

55-64

65+

Question Title

* 4. Do you identify as Aboriginal and/or Torres Strait Islander?

Yes

Prefer not to say

Question Title

* 5. Do you own a property in Hedland?

Yes

Prefer not to say

Question Title

* 6. Approximately how many years have you lived in the Town of Port Hedland?

Less than 1 year

1-3 years

4-6 years

7-9 years

More than 10 years

My whole life

Question Title

* 7. Approximately how many years do you intend to live in the Town of Port Hedland?

Less than 1 year

1-2 years

3-5 years

6-9 years

More than 10 years

My whole life

Question Title

* 8. Please indicate which factors influence your decision to live in Port Hedland (choose as many as apply to you):

The friendliness of the community

Education options

Career or business opportunities

Health and other social infrastructure

A safe township

Cost of living

A vibrant and active community

An inclusive community

Other (please specify)

Question Title

* 9. Using a scale from 1 (A very unpleasant place to live) to 5 (A very pleasant place to live), please rate your experience of Port Hedland

	1	2	3	4	5
Hedland is...	Hedland is... 1	Hedland is... 2	Hedland is... 3	Hedland is... 4	Hedland is... 5

Question Title

* 10. Using a scale from 1 (A much worse place to live) to 5 (A much better place to live), please rate how Port Hedland has changed in the last 12 months

	1	2	3	4	5	N/A
Compared to 12 months ago, Hedland is...	Compared to 12 months ago, Hedland is... 1	Compared to 12 months ago, Hedland is... 2	Compared to 12 months ago, Hedland is... 3	Compared to 12 months ago, Hedland is... 4	Compared to 12 months ago, Hedland is... 5	Compared to 12 months ago, Hedland is... N/A

Question Title

* 11. Please indicate how often you have engaged in volunteer work in Port Hedland in the last 12 months (e.g. with community groups, emergency services including State Emergency Services and Bush Fire Brigade)

Once a week

Once a month

Twice a month

Once every three months

Once every six months

Once in the last 12 months

I haven’t spent any time doing volunteer work in the past twelve months

Question Title

* 12. Can you think of anything that would make it easier or more likely for you to volunteer your time (e.g. notification of opportunities, flexible work arrangements, recognition, etc.):

Question Title

* 13. Using a scale from 1 (Strongly disagree) to 5 (Strongly agree), please rate the extent to which you agree with the following statements about your connection to the area in which your community is located:

	1	2	3	4	5
I feel that I belong to this area	I feel that I belong to this area 1	I feel that I belong to this area 2	I feel that I belong to this area 3	I feel that I belong to this area 4	I feel that I belong to this area 5
I am pleased to come back to the area, if I go away	I am pleased to come back to the area, if I go away 1	I am pleased to come back to the area, if I go away 2	I am pleased to come back to the area, if I go away 3	I am pleased to come back to the area, if I go away 4	I am pleased to come back to the area, if I go away 5
I am proud to live in Port Hedland	I am proud to live in Port Hedland 1	I am proud to live in Port Hedland 2	I am proud to live in Port Hedland 3	I am proud to live in Port Hedland 4	I am proud to live in Port Hedland 5
I feel part of the Port Hedland community	I feel part of the Port Hedland community 1	I feel part of the Port Hedland community 2	I feel part of the Port Hedland community 3	I feel part of the Port Hedland community 4	I feel part of the Port Hedland community 5

Question Title

* 14. Using a scale from 1 (Strongly disagree) to 5 (Strongly agree), please rate the extent to which you agree with the following statements:

	1	2	3	4	5
It is hard to afford the lifestyle I want in this community	It is hard to afford the lifestyle I want in this community 1	It is hard to afford the lifestyle I want in this community 2	It is hard to afford the lifestyle I want in this community 3	It is hard to afford the lifestyle I want in this community 4	It is hard to afford the lifestyle I want in this community 5
Overall, I am satisfied that my income covers my living expenses	Overall, I am satisfied that my income covers my living expenses 1	Overall, I am satisfied that my income covers my living expenses 2	Overall, I am satisfied that my income covers my living expenses 3	Overall, I am satisfied that my income covers my living expenses 4	Overall, I am satisfied that my income covers my living expenses 5

Question Title

* 15. Using a scale from 1 (Very dissatisfied) to 5 (Very satisfied), please rate how satisfied you are with the following facilities in your community:

	1	2	3	4	5	N/A
Libraries	Libraries 1	Libraries 2	Libraries 3	Libraries 4	Libraries 5	Libraries N/A
JD Hardie Youth Zone	JD Hardie Youth Zone 1	JD Hardie Youth Zone 2	JD Hardie Youth Zone 3	JD Hardie Youth Zone 4	JD Hardie Youth Zone 5	JD Hardie Youth Zone N/A
Wanangkura Stadium	Wanangkura Stadium 1	Wanangkura Stadium 2	Wanangkura Stadium 3	Wanangkura Stadium 4	Wanangkura Stadium 5	Wanangkura Stadium N/A
Sporting facilities	Sporting facilities 1	Sporting facilities 2	Sporting facilities 3	Sporting facilities 4	Sporting facilities 5	Sporting facilities N/A
Aquatic facilities	Aquatic facilities 1	Aquatic facilities 2	Aquatic facilities 3	Aquatic facilities 4	Aquatic facilities 5	Aquatic facilities N/A
Matt Dann Theatre and Cinema	Matt Dann Theatre and Cinema 1	Matt Dann Theatre and Cinema 2	Matt Dann Theatre and Cinema 3	Matt Dann Theatre and Cinema 4	Matt Dann Theatre and Cinema 5	Matt Dann Theatre and Cinema N/A
Courthouse Gallery	Courthouse Gallery 1	Courthouse Gallery 2	Courthouse Gallery 3	Courthouse Gallery 4	Courthouse Gallery 5	Courthouse Gallery N/A
Visitor Centre	Visitor Centre 1	Visitor Centre 2	Visitor Centre 3	Visitor Centre 4	Visitor Centre 5	Visitor Centre N/A

Question Title

* 16. Using a scale from 1 (Very dissatisfied) to 5 (Very satisfied), please rate how satisfied you are with the following services, programs, activities and/or processes from the Town of Port Hedland:

	1	2	3	4	5	N/A
Youth programs (e.g. SLAM, South Side Skate)	Youth programs (e.g. SLAM, South Side Skate) 1	Youth programs (e.g. SLAM, South Side Skate) 2	Youth programs (e.g. SLAM, South Side Skate) 3	Youth programs (e.g. SLAM, South Side Skate) 4	Youth programs (e.g. SLAM, South Side Skate) 5	Youth programs (e.g. SLAM, South Side Skate) N/A
Provision of community sport and recreation	Provision of community sport and recreation 1	Provision of community sport and recreation 2	Provision of community sport and recreation 3	Provision of community sport and recreation 4	Provision of community sport and recreation 5	Provision of community sport and recreation N/A
Ranger services (e.g. animal management, parking)	Ranger services (e.g. animal management, parking) 1	Ranger services (e.g. animal management, parking) 2	Ranger services (e.g. animal management, parking) 3	Ranger services (e.g. animal management, parking) 4	Ranger services (e.g. animal management, parking) 5	Ranger services (e.g. animal management, parking) N/A
Town of Port Hedland customer service	Town of Port Hedland customer service 1	Town of Port Hedland customer service 2	Town of Port Hedland customer service 3	Town of Port Hedland customer service 4	Town of Port Hedland customer service 5	Town of Port Hedland customer service N/A
Information provision about upcoming events, activities and local issues	Information provision about upcoming events, activities and local issues 1	Information provision about upcoming events, activities and local issues 2	Information provision about upcoming events, activities and local issues 3	Information provision about upcoming events, activities and local issues 4	Information provision about upcoming events, activities and local issues 5	Information provision about upcoming events, activities and local issues N/A
Quality of arts and cultural activities (e.g. NWF, Spinifex)	Quality of arts and cultural activities (e.g. NWF, Spinifex) 1	Quality of arts and cultural activities (e.g. NWF, Spinifex) 2	Quality of arts and cultural activities (e.g. NWF, Spinifex) 3	Quality of arts and cultural activities (e.g. NWF, Spinifex) 4	Quality of arts and cultural activities (e.g. NWF, Spinifex) 5	Quality of arts and cultural activities (e.g. NWF, Spinifex) N/A
Number of events and cultural activities provided	Number of events and cultural activities provided 1	Number of events and cultural activities provided 2	Number of events and cultural activities provided 3	Number of events and cultural activities provided 4	Number of events and cultural activities provided 5	Number of events and cultural activities provided N/A
Town of Port Hedland consultation processes	Town of Port Hedland consultation processes 1	Town of Port Hedland consultation processes 2	Town of Port Hedland consultation processes 3	Town of Port Hedland consultation processes 4	Town of Port Hedland consultation processes 5	Town of Port Hedland consultation processes N/A

Question Title

* 17. Using a scale from 1 (Very dissatisfied) to 5 (Very satisfied), please rate how satisfied you are with the maintenance of the following amenities in your community:

	1	2	3	4	5	N/A
Public open space	Public open space 1	Public open space 2	Public open space 3	Public open space 4	Public open space 5	Public open space N/A
Street and public open space lighting	Street and public open space lighting 1	Street and public open space lighting 2	Street and public open space lighting 3	Street and public open space lighting 4	Street and public open space lighting 5	Street and public open space lighting N/A
Park lighting	Park lighting 1	Park lighting 2	Park lighting 3	Park lighting 4	Park lighting 5	Park lighting N/A
Cycle ways and footpaths	Cycle ways and footpaths 1	Cycle ways and footpaths 2	Cycle ways and footpaths 3	Cycle ways and footpaths 4	Cycle ways and footpaths 5	Cycle ways and footpaths N/A
Boat ramps	Boat ramps 1	Boat ramps 2	Boat ramps 3	Boat ramps 4	Boat ramps 5	Boat ramps N/A
Carpark infrastructure	Carpark infrastructure 1	Carpark infrastructure 2	Carpark infrastructure 3	Carpark infrastructure 4	Carpark infrastructure 5	Carpark infrastructure N/A
Drainage infrastructure	Drainage infrastructure 1	Drainage infrastructure 2	Drainage infrastructure 3	Drainage infrastructure 4	Drainage infrastructure 5	Drainage infrastructure N/A
Beach access and amenities	Beach access and amenities 1	Beach access and amenities 2	Beach access and amenities 3	Beach access and amenities 4	Beach access and amenities 5	Beach access and amenities N/A
Local roads	Local roads 1	Local roads 2	Local roads 3	Local roads 4	Local roads 5	Local roads N/A

Question Title

* 18. In the past 12 months, ToPH has completed the following infrastructure/capital and renewal projects. Using a scale from 1 (Very dissatisfied) to 5 (Very satisfied), please rate how satisfied you are with the following:

	1	2	3	4	5	Don't know
Kevin Scott Playground	Kevin Scott Playground 1	Kevin Scott Playground 2	Kevin Scott Playground 3	Kevin Scott Playground 4	Kevin Scott Playground 5	Kevin Scott Playground Don't know
Gratwick Hall refurbishment	Gratwick Hall refurbishment 1	Gratwick Hall refurbishment 2	Gratwick Hall refurbishment 3	Gratwick Hall refurbishment 4	Gratwick Hall refurbishment 5	Gratwick Hall refurbishment Don't know
Marapikurrinya Park upgrade including toilets	Marapikurrinya Park upgrade including toilets 1	Marapikurrinya Park upgrade including toilets 2	Marapikurrinya Park upgrade including toilets 3	Marapikurrinya Park upgrade including toilets 4	Marapikurrinya Park upgrade including toilets 5	Marapikurrinya Park upgrade including toilets Don't know

Question Title

* 19. Using a scale from 1 (Very dissatisfied) to 5 (Very satisfied), please rate how satisfied you are with the maintenance of the following amenities in your community:

	1	2	3	4	5	N/A
Parks, gardens and football ovals	Parks, gardens and football ovals 1	Parks, gardens and football ovals 2	Parks, gardens and football ovals 3	Parks, gardens and football ovals 4	Parks, gardens and football ovals 5	Parks, gardens and football ovals N/A
Public open space infrastructure (e.g. barbecues, shaded areas, seating)	Public open space infrastructure (e.g. barbecues, shaded areas, seating) 1	Public open space infrastructure (e.g. barbecues, shaded areas, seating) 2	Public open space infrastructure (e.g. barbecues, shaded areas, seating) 3	Public open space infrastructure (e.g. barbecues, shaded areas, seating) 4	Public open space infrastructure (e.g. barbecues, shaded areas, seating) 5	Public open space infrastructure (e.g. barbecues, shaded areas, seating) N/A
Playgrounds	Playgrounds 1	Playgrounds 2	Playgrounds 3	Playgrounds 4	Playgrounds 5	Playgrounds N/A
Streetscapes (e.g. verges, street trees)	Streetscapes (e.g. verges, street trees) 1	Streetscapes (e.g. verges, street trees) 2	Streetscapes (e.g. verges, street trees) 3	Streetscapes (e.g. verges, street trees) 4	Streetscapes (e.g. verges, street trees) 5	Streetscapes (e.g. verges, street trees) N/A

Question Title

* 20. Using a scale from 1 (Very dissatisfied) to 5 (Very satisfied), please rate how satisfied you are with the following waste management services provided by the Town of Port Hedland in your community:

	1	2	3	4	5	Not sure
Litter management	Litter management 1	Litter management 2	Litter management 3	Litter management 4	Litter management 5	Litter management Not sure
Household bin collection	Household bin collection 1	Household bin collection 2	Household bin collection 3	Household bin collection 4	Household bin collection 5	Household bin collection Not sure
Landfill management	Landfill management 1	Landfill management 2	Landfill management 3	Landfill management 4	Landfill management 5	Landfill management Not sure

Question Title

* 21. Using a scale from 1 (Much worse) to 5 (Much better), please rate how much the Town of Port Hedland Council has changed in the last 12 months in the following areas:

	1	2	3	4	5	Not sure
Transparency (e.g. financial, decision making, plans for the future)	Transparency (e.g. financial, decision making, plans for the future) 1	Transparency (e.g. financial, decision making, plans for the future) 2	Transparency (e.g. financial, decision making, plans for the future) 3	Transparency (e.g. financial, decision making, plans for the future) 4	Transparency (e.g. financial, decision making, plans for the future) 5	Transparency (e.g. financial, decision making, plans for the future) Not sure
Financial management (e.g. quality, responsibility)	Financial management (e.g. quality, responsibility) 1	Financial management (e.g. quality, responsibility) 2	Financial management (e.g. quality, responsibility) 3	Financial management (e.g. quality, responsibility) 4	Financial management (e.g. quality, responsibility) 5	Financial management (e.g. quality, responsibility) Not sure
Leadership within the town	Leadership within the town 1	Leadership within the town 2	Leadership within the town 3	Leadership within the town 4	Leadership within the town 5	Leadership within the town Not sure

Question Title

* 22. Using a scale from 1 (Very unsafe) to 5 (Very safe), please rate how safe you feel in the following contexts:

	1	2	3	4	5	Not sure
Moving around town during the day	Moving around town during the day 1	Moving around town during the day 2	Moving around town during the day 3	Moving around town during the day 4	Moving around town during the day 5	Moving around town during the day Not sure
Moving around town at night time	Moving around town at night time 1	Moving around town at night time 2	Moving around town at night time 3	Moving around town at night time 4	Moving around town at night time 5	Moving around town at night time Not sure
Walking in public spaces during the day	Walking in public spaces during the day 1	Walking in public spaces during the day 2	Walking in public spaces during the day 3	Walking in public spaces during the day 4	Walking in public spaces during the day 5	Walking in public spaces during the day Not sure
Walking in public spaces at night time	Walking in public spaces at night time 1	Walking in public spaces at night time 2	Walking in public spaces at night time 3	Walking in public spaces at night time 4	Walking in public spaces at night time 5	Walking in public spaces at night time Not sure
In my home during the day	In my home during the day 1	In my home during the day 2	In my home during the day 3	In my home during the day 4	In my home during the day 5	In my home during the day Not sure
In my home at night time	In my home at night time 1	In my home at night time 2	In my home at night time 3	In my home at night time 4	In my home at night time 5	In my home at night time Not sure

Question Title

* 23. Please indicate which of the following factors influence how safe you feel in Port Hedland (select as many or few that apply):

Antisocial behaviour in public

Property theft

Vandalism of public or private property

Alcohol abuse

Drug abuse

I feel safe / I don't feel unsafe

Other (please specify)

Question Title

* 24. Using a scale from 1 (Strongly disagree) to 5 (Strongly agree), please indicate your level of agreement with the following statements:

	1	2	3	4	5
In general, I feel safe in my community	In general, I feel safe in my community 1	In general, I feel safe in my community 2	In general, I feel safe in my community 3	In general, I feel safe in my community 4	In general, I feel safe in my community 5
In general, Hedland is a safe place to live	In general, Hedland is a safe place to live 1	In general, Hedland is a safe place to live 2	In general, Hedland is a safe place to live 3	In general, Hedland is a safe place to live 4	In general, Hedland is a safe place to live 5

Question Title

* 25. Using a scale from 1 (Strongly disagree) to 5 (Strongly agree), please rate your level of agreement with the following statements:

	1	2	3	4	5
The Town of Port Hedland is doing a good job overall	The Town of Port Hedland is doing a good job overall 1	The Town of Port Hedland is doing a good job overall 2	The Town of Port Hedland is doing a good job overall 3	The Town of Port Hedland is doing a good job overall 4	The Town of Port Hedland is doing a good job overall 5
The Town of Port Hedland has improved its performance over the last 12 months	The Town of Port Hedland has improved its performance over the last 12 months 1	The Town of Port Hedland has improved its performance over the last 12 months 2	The Town of Port Hedland has improved its performance over the last 12 months 3	The Town of Port Hedland has improved its performance over the last 12 months 4	The Town of Port Hedland has improved its performance over the last 12 months 5
The Town of Port Hedland has a good overall reputation	The Town of Port Hedland has a good overall reputation 1	The Town of Port Hedland has a good overall reputation 2	The Town of Port Hedland has a good overall reputation 3	The Town of Port Hedland has a good overall reputation 4	The Town of Port Hedland has a good overall reputation 5
The reputation of Port Hedland has improved over the last 12 months	The reputation of Port Hedland has improved over the last 12 months 1	The reputation of Port Hedland has improved over the last 12 months 2	The reputation of Port Hedland has improved over the last 12 months 3	The reputation of Port Hedland has improved over the last 12 months 4	The reputation of Port Hedland has improved over the last 12 months 5

Question Title

* 26. If you have any additional comments or suggestions please include them below:

Question Title

* 27. Would you like to enter to a draw to win a prize?

Yes

TERMS AND CONDITIONS OF TOWN OF PORT HEDLAND ANNUAL PERCEPTION SURVEY RAFFLE

1 The Promoter is the Town of Port Hedland (ABN 19 220 085 226) of Civic Centre, 13 McGregor Street, Port Hedland (‘Civic Centre). Contact (08) 9158 9300.

2          By entering this competition, the entrant accepts these terms and conditions.

3          Entry to the competition is free.

4          The competition commences on 31/10/2019 and closes on 5/12/2019 at 6pm WST.

5          To be eligible, entrants:

(a)       must be over 18; and

(b)       cannot be an employee of the Town, or a member of that employee’s immediate family.

6          Entrants may only enter once and any additional attempts will be disregarded

7          Entrants agree to have their name published in association with this contest.

8          There will be two prize winners who:

(a)       will be selected at random.

(b)       will be contacted on the contact details the entrant provides.

(c)       must contact the Civic Centre on 9158 9300 to redeem their prize.

9          Prize:

(a)       1 x Travel Voucher with Catherine Widdup, Travel Managers, to the value of $1,000.

            (b)       is not negotiable or redeemable for cash.

(c)       will be selected at random at 6/12/2019 at 3pm at the Civic Centre.

(d)       if the Promoter cannot locate a prize winner and/or the prize winner does not collect their prize within 14 days (or as otherwise agreed) of the previous draw, the Town will conduct a redraw as soon as practicable in accordance with these terms and conditions.

(e)       Travel Voucher is subject to the terms and conditions of the provider.

10        The Town’s decision regarding the prize winner is final.

11        The Town is not liable for any loss or damage whatsoever, or for any personal injury suffered or sustained, as a result of entering this competition or using any of the prizes.

12        Personal information provided for the purpose of entering this competition will be collected, used and disclosed in accordance with the relevant privacy laws.

Question Title

* 28. Do you agree with the above Terms and Conditions?

Yes, I agree.

No, I do not agree (If you do not agree your entry will not be considered for the draw).

Question Title

* 29. Please provide the following details:

Name

Email Address

Phone Number

Question Title

* 30. Would you like to sign up to receive the latest Town of Port Hedland news?

Yes - please enter your email address

Thanks a lot for helping us making Hedland a better place to live!