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Encore Cruises – Regent Seven Seas Cruises

The survey aims to assess the current state of the cruising market and gather insights to improve the services provided by Encore Cruises. It also seeks to understand your knowledge and perception of Regent Seven Seas Cruises specifically. By gathering feedback and opinions, the survey helps Encore Cruises gain a better understanding of the travel industry and identify areas where we can enhance our offerings to better serve you and your customers, including providing a more tailored booking experience.
 
Encore Cruises has specialised in Regent Seven Seas Cruises for the past 26 years.
 
Regent have always been absolute when it comes to luxury cruising and is known for their commitment to inclusivity and providing an unrivalled luxury experience. Nowhere is it truer than aboard a luxury cruise that the journey becomes the destination. Ample personal space, exquisite restaurants, a plethora of lounges and social spaces; every aspect of Regent’s luxurious fleet is designed and crafted to perfection with one thing in mind: your clients.

Thank you for taking the time to complete this survey.

You could WIN... 1 of 4 x R2 500 cash vouchers!

The survey will run from 07 November-31 December 2023. All participants will be entered into the prize draw.

The winners will be drawn at random and announced on 08 January 2024 on Travelinfo’s Agents Only section.

GOOD LUCK!
1.Personal details(Required.)
2.Have you heard of Regent Seven Seas Cruises?(Required.)
3.If you are familiar with Regent Seven Seas Cruises, what do you find most appealing/appealing/least appealing?(Required.)
Most appealing
Appealing
Least appealing
Inclusive shore excursions
Smaller ships
Fine dining and culinary experiences
All-suite accommodation
Personalised service
Excellent customer satisfaction and retention
Travel agent support and resources
Commission
4.Have you sold a Regent Seven Seas Cruises holiday?(Required.)
5.How much of your overall holiday bookings are luxury holidays?(Required.)
6.How much of your overall holiday bookings are for a cruise?(Required.)
7.If you do sell cruises, what percentage of the cruise bookings that you-/-your company make(s) are with the following cruise lines?(Required.)
Less than 25%
From 25-50%      
More than 50%     
100%
Silversea Cruises
MSC
Princess Cruises
NCL
Azamara
Cunard
Celebrity Cruises
Regent Seven Seas Cruises
Seabourn
Uniworld
Expedition Cruises
8.Do you feel you have enough knowledge to confidently promote and sell Regent Seven  Seas Cruises?(Required.)
9.Which of the following resources would you say are essential in helping you book/sell cruises for Regent? Please select the TOP 5(Required.)
10.What is your preferred method of keeping up to date with cruise line news?  Select all that apply.
11.How do you prefer to advertise your business and holiday offerings?(Required.)
12.What barriers do you feel prevent you from selling more Regent Seven Seas Cruises holidays?
13.What factors influence your choice of cruise lines for client bookings?(Required.)
14.What can Regent Seven Seas Cruises do to make it more attractive for you to book their cruises for your clients?
15.Would you be interested in participating in future training and/or event opportunities?(Required.)
16.Is there any additional information, feedback or suggestions you would like to provide us with?
Thank you for your feedback. We appreciate your input.

Please click ‘Done’ below to submit your answers and entry into the prize draw!