Dear Customer:

Thank you for agreeing to participate in our online survey. You are a valued customer and your input will assist our efforts to improve our service to customers like you. This electronic format has been selected to make our survey quick and easy, and should only take 2 to 4 minutes.

We believe your satisfaction is critical to our success and hearing directly from you helps us understand your needs. Using your feedback, we continue to work to find new and better ways to serve you. Please be candid and honest as you respond, rest assured that your responses will remain confidential. We truly appreciate your time and feedback!

Sincerely,

Francisco Almaraz, Chief Executive Officer
Workforce Solutions
Serving Hidalgo, Starr and Willacy Counties


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Instructions:
1. Proceed to the survey questions by clicking on the Next Page button below.

2. After reaching the survey questions, please read each of the survey questions completely. Then, indicate your response using the scale shown on the survey.

3. After answering the survey questions, please click on the Submit Survey button to submit your answers for processing.

Question Title

* 1. Which services have you used?

Question Title

* 2. Please answer:

  STRONGLY AGREE MODERATELY AGREE SLIGHTLY AGREE SLIGHTLY DISAGREE MODERATELY DISAGREE STRONGLY DISAGREE
Workforce Solutions staff make me feel welcome.
Workforce Solutions staff respond to my requests in a timely manner.
Staff understands my needs.
Staff informs me of my job opportunities.
The assistance provided by Workforce Solutions was helpful.
Workforce Solutions staff provide the information I need.

Question Title

* 3. Have you visited the Workforce Solutions website (wfsolutions.org)?

T