New Horizons Dental Patient Feedback Survey 

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* 1. Waiting time. We aim to see all patients within 15 minutes. At your most recent visit, how long did you have to wait before you could be seen by the Dentist?

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* 2. Courtesy. During your visit, were you treated professionally and with respect by our staff?

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* 3. Decision. We always aim to fully involve patients in the process of decision making about their treatments. How satisfied are you that you were involved in the decisions about your treatment?

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* 4. Cost. We always aim to provide all patients with a detailed treatment plan and a clear breakdown of costs before any treatment starts. How satisfied are you with the information provided about the cost of your treatment?

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* 5. Treatment. How satisfied are you with the outcome of your treatment?

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* 6. Loyalty. How likely are you to come back to our practice for your future treatments?

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* 7. Recommendation. How likely are you to recommend our practice to family and friends?

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* 8. Overall rating. Out of 5, how many stars would you give to our practice?

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* 9. Comments. We would appreciate any additional feedback in the comment box below.
What do you like about our practice?
How could we improve?
You are welcome to include your name if you'd like (optional). 
Thank you very much for your time!

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