Diagnosing the underlying causes of a problem and taking appropriate action to address it
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Recognising how seemingly unconnected activities are linked
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Recognising patterns in a complex situation
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Being able to identify the core issue from a mass of detail in any situation
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Seeing and then acting on an opportunity for a new direction
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Assessing the likely consequences of alternative courses of action
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Using previous experience to figure out what's going on when a current situation takes an unexpected turn
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Thinking creatively to solve problems
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Having a clear, justified and achievable direction in my area of responsibility
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Seeing the best way to respond to a perplexing situation
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Setting and justifying priorities for my daily work
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Adjusting a plan of action in response to problems that are identified during its implementation
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Making sense of and learning from experience
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Knowing that there is never a fixed set of steps for solving workplace problems
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