When calling Evans Enterprises, Inc. for service, are your calls answered promptly?
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Do personnel taking the call respond courteously?
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If requesting Evans Enterprises, Inc. drivers pick up items for repair, do personnel taking the call inform you when the item will be picked up?
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Do drivers arrive at your location as promised?
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Are repaired items returned when promised?
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When calling Evans Enterprises, Inc. for new sales, are your calls answered promptly?
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Do personnel taking the call quickly inform you of the status of the requested part?
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If the requested item is not in stock, do personnel inform you when it will be available?
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If an item requested is not available from Evans Enterprises, Inc., do personnel offer a suitable replacement?
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Do items ordered arrive as promised?
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If shipping delays are encountered, do Evans Enterprises, Inc. personnel inform you of the delay?
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Do items arrive in good condition?
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Are Evans Enterprises, Inc. delivery drivers courteous?
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Do Evans Enterprises Outside Sales personnel call on your company?
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Has an Evans Enterprises, Inc. salesman visited your company within the last 90 days?
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If appointments are required, do Evans Enterprises salesmen keep the appointments?
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If Evans Enterprises, Inc. salesmen are unable to keep an appointment, do they reschedule promptly?
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If Evans Enterprises, Inc. Outside Sales personnel do not call on your company, would you like to have someone to come by?
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