Welcome to the Eurolite, Customer Service Survey

 

Overall, are you satisfied with the customer service you received, dissatisfied with our customer service, or neither satisfied nor dissatisfied?

Question Title

* 1. Overall, are you satisfied with the customer service you received, dissatisfied with our customer service, or neither satisfied nor dissatisfied?

How professional is the Customer Service Sales Office at Eurolite?

Question Title

* 2. How professional is the Customer Service Sales Office at Eurolite?

How well do our Customer Service Sales Office staff answer your questions about our products?

Question Title

* 3. How well do our Customer Service Sales Office staff answer your questions about our products?

Compared to our competitors, is our Customer Service Sales Office service quality better, worse, or about the same?

Question Title

* 4. Compared to our competitors, is our Customer Service Sales Office service quality better, worse, or about the same?

How often do you typically contact the Customer Service Sales Office by telephone?

Question Title

* 5. How often do you typically contact the Customer Service Sales Office by telephone?

When telephoning the Customer Service Sales Office, what is the most important?
Please rank 1 to 5 (1 being most important 5 least important)

Question Title

* 6. When telephoning the Customer Service Sales Office, what is the most important?
Please rank 1 to 5 (1 being most important 5 least important)

How likely is it that you would recommend Eurolite to a friend or colleague?

Question Title

* 7. How likely is it that you would recommend Eurolite to a friend or colleague?

Not at all likely
Extremely likely
Overall, how satisfied are you with the stock levels at Eurolite?

Question Title

* 8. Overall, how satisfied are you with the stock levels at Eurolite?

How do you think we can improve our services? Do you have any other comments, questions or concerns?

Question Title

* 9. How do you think we can improve our services? Do you have any other comments, questions or concerns?

Address

Question Title

* 10. Address

T