* 1. How easy was it to book an appointment for the date/time that you desired?

* 2. What were your first impressions of the salon?

* 3. How would you rate the standard of customer service you received?

* 4. How pleased were you with the results of your treatment/s?

* 5. Was your therapist professional, friendly and knowledgeable?

* 6. Do you feel that our services are value for money?

* 7. How likely would you be to recommend us to your friends?

* 8. Finally, do you have any comments or suggestions to improve your experience at Essential Therapy?

* 9. Please leave us some details about yourself