Customer Satisfaction - Erie Municipal Court

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* 1. Please answer the following by selecting the most accurate response based on the rating scale

	Fair/Poor	Adequate	Very Good	Excellent	N/A
The Judge treated me with respect and courtesy	The Judge treated me with respect and courtesy Fair/Poor	The Judge treated me with respect and courtesy Adequate	The Judge treated me with respect and courtesy Very Good	The Judge treated me with respect and courtesy Excellent	The Judge treated me with respect and courtesy N/A
The Judge made sure I understood my rights and paid attention to my case	The Judge made sure I understood my rights and paid attention to my case Fair/Poor	The Judge made sure I understood my rights and paid attention to my case Adequate	The Judge made sure I understood my rights and paid attention to my case Very Good	The Judge made sure I understood my rights and paid attention to my case Excellent	The Judge made sure I understood my rights and paid attention to my case N/A
The Judge gave me the opportunity to explain my side of the case before making a decision	The Judge gave me the opportunity to explain my side of the case before making a decision Fair/Poor	The Judge gave me the opportunity to explain my side of the case before making a decision Adequate	The Judge gave me the opportunity to explain my side of the case before making a decision Very Good	The Judge gave me the opportunity to explain my side of the case before making a decision Excellent	The Judge gave me the opportunity to explain my side of the case before making a decision N/A
The Prosecutor treated me with respect and courtesy	The Prosecutor treated me with respect and courtesy Fair/Poor	The Prosecutor treated me with respect and courtesy Adequate	The Prosecutor treated me with respect and courtesy Very Good	The Prosecutor treated me with respect and courtesy Excellent	The Prosecutor treated me with respect and courtesy N/A
The Prosecutor made sure I understood my rights and paid attention to my case	The Prosecutor made sure I understood my rights and paid attention to my case Fair/Poor	The Prosecutor made sure I understood my rights and paid attention to my case Adequate	The Prosecutor made sure I understood my rights and paid attention to my case Very Good	The Prosecutor made sure I understood my rights and paid attention to my case Excellent	The Prosecutor made sure I understood my rights and paid attention to my case N/A
The Prosecutor gave me the opportunity to explain my side of the case before making a decision	The Prosecutor gave me the opportunity to explain my side of the case before making a decision Fair/Poor	The Prosecutor gave me the opportunity to explain my side of the case before making a decision Adequate	The Prosecutor gave me the opportunity to explain my side of the case before making a decision Very Good	The Prosecutor gave me the opportunity to explain my side of the case before making a decision Excellent	The Prosecutor gave me the opportunity to explain my side of the case before making a decision N/A
The Court Team provided clear communication when explaining my sentencing expectations	The Court Team provided clear communication when explaining my sentencing expectations Fair/Poor	The Court Team provided clear communication when explaining my sentencing expectations Adequate	The Court Team provided clear communication when explaining my sentencing expectations Very Good	The Court Team provided clear communication when explaining my sentencing expectations Excellent	The Court Team provided clear communication when explaining my sentencing expectations N/A
I was able to get my Court business done in an efficient and reasonable amount of time	I was able to get my Court business done in an efficient and reasonable amount of time Fair/Poor	I was able to get my Court business done in an efficient and reasonable amount of time Adequate	I was able to get my Court business done in an efficient and reasonable amount of time Very Good	I was able to get my Court business done in an efficient and reasonable amount of time Excellent	I was able to get my Court business done in an efficient and reasonable amount of time N/A

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* 2. Please share any other comments you have below:

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* 3. Customer name (optional)

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