Erie Events Patron Survey

* 3. What is your age?

18 to 24

25 to 34

35 to 44

45 to 54

55 to 64

65 and older

* 4. What is your gender?

Female

Male

Prefer Not Answer

* 5. What is your Zip Code?

* 6. What is your approximate average household income?

$0 - $24,999

$25,000 - $49,999

$50,000 - $74,999

$75,000 - $99,999

$100,000 and up

Prefer Not Answer

* 7. How did you acquire tickets to the event?

Purchased online via www.erieevents.com

Purchased online from secondhand ticket site (Stub Hub, etc.)

Purchased over the phone

Purchased at the Box Office

Purchased or part of a group ticket package

Purchased tickets from Fan Club or VIP Package

Season Ticket, PSL or Suite Holder

Acquired through promotion

Other or Non-Ticketed Event (please specify)

* 8. Were the staff helpful and attentive?

	Very Satisfied	Satisfied	Dissatisfied	Very Dissatisfied
Box Office Staff	Box Office Staff Very Satisfied	Box Office Staff Satisfied	Box Office Staff Dissatisfied	Box Office Staff Very Dissatisfied
Ushers	Ushers Very Satisfied	Ushers Satisfied	Ushers Dissatisfied	Ushers Very Dissatisfied
Security	Security Very Satisfied	Security Satisfied	Security Dissatisfied	Security Very Dissatisfied

Additional comments regarding arena staffing:

* 9. How satisfied were you with the cleanliness of the facility?

	Very Satisfied	Satisfied	Dissatisfied	Very Dissatisfied	N/A
Exterior	Exterior Very Satisfied	Exterior Satisfied	Exterior Dissatisfied	Exterior Very Dissatisfied	Exterior N/A
Concourses	Concourses Very Satisfied	Concourses Satisfied	Concourses Dissatisfied	Concourses Very Dissatisfied	Concourses N/A
Restrooms	Restrooms Very Satisfied	Restrooms Satisfied	Restrooms Dissatisfied	Restrooms Very Dissatisfied	Restrooms N/A
Seating Area	Seating Area Very Satisfied	Seating Area Satisfied	Seating Area Dissatisfied	Seating Area Very Dissatisfied	Seating Area N/A

Additional comments regarding arena cleanliness:

* 10. How satisfied were you with the concessions?

	Very Satisfied	Satisfied	Dissatisfied	Very Dissatisfied	N/A
Quality	Quality Very Satisfied	Quality Satisfied	Quality Dissatisfied	Quality Very Dissatisfied	Quality N/A
Service	Service Very Satisfied	Service Satisfied	Service Dissatisfied	Service Very Dissatisfied	Service N/A
Selection	Selection Very Satisfied	Selection Satisfied	Selection Dissatisfied	Selection Very Dissatisfied	Selection N/A

Additional comments regarding concessions:

* 11. How would rate the ease of your experience?

	Very Easy	Easy	Challenging	Difficult	N/A
Ability to Purchase Tickets	Ability to Purchase Tickets Very Easy	Ability to Purchase Tickets Easy	Ability to Purchase Tickets Challenging	Ability to Purchase Tickets Difficult	Ability to Purchase Tickets N/A
Available Parking	Available Parking Very Easy	Available Parking Easy	Available Parking Challenging	Available Parking Difficult	Available Parking N/A
Entering the Venue	Entering the Venue Very Easy	Entering the Venue Easy	Entering the Venue Challenging	Entering the Venue Difficult	Entering the Venue N/A
Finding Your Seat	Finding Your Seat Very Easy	Finding Your Seat Easy	Finding Your Seat Challenging	Finding Your Seat Difficult	Finding Your Seat N/A
Finding Restroom & Concessions	Finding Restroom & Concessions Very Easy	Finding Restroom & Concessions Easy	Finding Restroom & Concessions Challenging	Finding Restroom & Concessions Difficult	Finding Restroom & Concessions N/A

Additional comments regarding finding your way around the venue:

* 12. Would you return to an event at an Erie Events venue?

Yes

* 13. Do you have any other comments, questions, or concerns?

* 14. If you would like to register to win a $100 Erie Events gift card, please sign in below. You will also be added to the Erie Events newsletter to receive updates on upcoming shows and events. (Information will not be shared)

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