2022 Ben Franklin Transit Rider Survey

Gift Card Drawing Guidelines

To be entered into the weekly random drawing for a $100 VISA gift card, you must be 18 years or older and complete the survey by 4/30/2022. No purchase is necessary to enter and you need not be present to win. Winners will be chosen and notified on 5/2/2022. Employees of Ben Franklin Transit and their immediate family members are not eligible. To request a list of the drawing winners please email marketing@bft.org.

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* 1. To enter our weekly random drawing for a $100 VISA gift card, please enter your contact information below. This information will only be used to contact you in the event you win and will not be used for any other purposes.

First and Last Name

Best Contact Number

Email Address

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* 2. What city do you live in?

Kennewick

Pasco

Richland

West Richland

Prosser

Benton City

Finley

Other (please specify)

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* 3. How often do you ride public transit?

6-7 Days per week

4-5 Days per week

2-3 Days per week

Once a week

A few times per month

Once a month

A few times per year

First time

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* 4. How many times do you need to transfer buses to reach your final destination? (each way)

None

1 Transfer each way

2 Or More Transfers each way

Other (please specify)

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* 5. Do you use a pass to board the bus? If so, which type?

Freedom Pass

Adult

Youth

Columbia Basin College

Reduced

Senior Pass

I paid cash

Other (please specify)

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* 6. If you paid a cash fare, how much did you pay?

$1.50

$1.00

$0.75

I used a pass

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* 7. What is the purpose of your trip today?

Work

School

Medical

Social / Recreational

Other (please specify)

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* 8. How did you get from your starting location to the bus stop today?

Walking

Bike

Carpool / dropped off

Drove alone

CONNECT

Uber / Lyft

Transfer from other transit provider

Other (please specify)

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* 9. Where do you go to find information on routes and schedules?

BFT.org website

Transit App / Smartphone

Schedule book

Google Transit

Drivers

Customer Service

MyRide

Other (please specify)

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* 10. Where do you go to find information about other BFT services?

BFT.org website

Facebook

Twitter

Customer Service

Drivers

Other social media

Other (please specify)

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* 11. Do you have regular access to a car?

Yes, I have regular access to a car

I do not have regular access to a car (Skip to Question #12)

Other (please specify)

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* 12. If you answered "Yes" to question #11, why do you choose to ride the bus?

Easier than driving

Inexpensive

Better for the environment

Safer

Driving can be difficult

Other (please specify)

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* 13. Are you aware of BFT's Sunday Service (8 a.m. - 6:30 p.m.)

Yes

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* 14. Do you have regular access to a smartphone?

Yes

Sometimes

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* 15. Do you feel safe riding the bus?

Yes

Sometimes

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* 16. In the past year, do you feel that BFT's services have been...

Better

About the same

Worse

Other (please specify)

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* 17. What is your age?

Under 18

18-25

26-40

41-50

51-64

65-75

Over 75

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* 18. What ethnic group do you consider yourself a part of or identify with?

Caucasian / White

Hispanic / Latino

Black or African American

Indigenous American

Asian

Hawaiian / Pacific Islander

Arabic / Middle Eastern

Other (please specify)

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* 19. What language do you most commonly speak at home?

English

Spanish

Chinese

Russian

Vietnamese

French

Other (please specify)

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* 20. How many people live in your house (Including yourself)

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* 21. What was the total income of your household last year before taxes?

Under $15,000

$15,000 -$25,000

$26,000-$40,000

$41,000-$60,000

$61,000-$80,000

$81,000-$100,000

Over $100,000

2022 Ben Franklin Transit Rider Survey

Gift Card Drawing Guidelines

Question Title

* 1. To enter our weekly random drawing for a $100 VISA gift card, please enter your contact information below. This information will only be used to contact you in the event you win and will not be used for any other purposes.

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* 2. What city do you live in?

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* 3. How often do you ride public transit?

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* 4. How many times do you need to transfer buses to reach your final destination? (each way)

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* 5. Do you use a pass to board the bus? If so, which type?

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* 6. If you paid a cash fare, how much did you pay?

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* 7. What is the purpose of your trip today?

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* 8. How did you get from your starting location to the bus stop today?

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* 9. Where do you go to find information on routes and schedules?

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* 10. Where do you go to find information about other BFT services?

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* 11. Do you have regular access to a car?

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* 12. If you answered "Yes" to question #11, why do you choose to ride the bus?

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* 13. Are you aware of BFT's Sunday Service (8 a.m. - 6:30 p.m.)

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* 14. Do you have regular access to a smartphone?

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* 15. Do you feel safe riding the bus?

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* 16. In the past year, do you feel that BFT's services have been...

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* 17. What is your age?

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* 18. What ethnic group do you consider yourself a part of or identify with?

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* 19. What language do you most commonly speak at home?

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* 20. How many people live in your house (Including yourself)

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* 21. What was the total income of your household last year before taxes?

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* 22. Do you have any other comments regarding BFT's services?