English POS Survey 2024

Disclaimer

POS Strengths Assessment Survey 2024

Every year, regional centers and the Department of Developmental Services gather information about how services and supports are bought. This is called Purchase of Service (POS) data. POS data shows how regional centers spent money on services in five areas: age, race/ethnicity, primary language, type of disability, and where people live. You can find current and past IRC POS data and related materials on https://www.inlandrc.org/accountability/

Question Title

* 1. Are you aware that IRC is required by law to host an annual POS meeting?

Yes

Question Title

* 2. We will provide two opportunities for the community to provide public comments on Feb 13, 2025. What time would work best for you to attend?

8:30am-10:30am

10:30am-12:00pm

1:00pm to 3:00pm

5:30pm to 7:30pm

Question Title

* 3. What do we do good at Inland Regional Center (IRC)?

IRC keeps the community well informed through social media

IRC keeps the community well informed through IRC calendar

IRC connects well with community partners and vendors

IRC provides trainings to clients and families throughout the year

IRC provides plenty of opportunities for parents and clients to provide public comments on how we can improve our services.

Other (please specify)

Question Title

* 4. What’s unique about Inland Regional Center?

Emergency services

Social media

Cultural proficiency initiatives (such as ASL and ESL classes) and training to staff

Listening sessions and focus groups in the primary language of the family

Other (please specify)

Question Title

* 5. In your opinion, in which area can we improve?

Customer service

Communication with the community through social media & emails

Speedy response time in returning phone calls and emails

Creating innovative programs

Other (please specify)

Question Title

* 6. Does your service coordinator (SC) communicate with you in your primary language?

Yes

Question Title

* 7. Do you receive interpretation services in your primary language and are they satisfactory?

Yes, the services are satisfactory.

Yes, the services are not satisfactory.

No, I did not get interpretation services in my primary language.

Question Title

* 8. Do you get your Individualized Program Plan (IPP) in your primary language?

Yes

Question Title

* 9. Do you feel IRC staff is more culturally sensitive to your needs when it comes to providing services?

Yes

Question Title

* 10. If the answer is no, what are your suggestions on how we can do better?

Question Title

* 11. Do you feel language access and accessibility have improved in the past 2 years?

Yes

Question Title

* 12. What areas have you seen improvements? For example:

Better interpreters

Accessible documents,

Services provided in your primary language

Other (please specify)