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* 1. Which workshop did you attend?

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* 2. Which part of the workshops has been most useful to you in assisting your clients with energy bills? (you may select multiple answers)

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* 3. Since the workshop, how have you used the information to help your clients?

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* 4. Do you believe your clients have had better outcomes because of your attendance at the workshop?

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* 5. Which materials provided at the workshops have you used to assist clients?

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* 6. What do you think is needed to enable your organisation to respond to the demand from clients for assistance relating to energy bills?

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* 7. Are you willing to participate in a short phone conversation about your client's key energy issues and how we can best support you in your work?

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