Energy Literacy Workshops - Outcomes and Opportunities Question Title * 1. Which workshop did you attend? Cairns - 25 Feb 2015 Mt Isa - 27 Feb 2015 Toowoomba - 17 March 2015 Townsville - 24 March 2015 Mackay - 26 March 2015 Roma - 15 June 2015 Rockhampton - 16 June 2015 Gold Coast - 31 July 2015 Brisbane North (Lutwyche) - 3 Aug 2015 Sunshine Coast - 6 Aug 2015 Redlands/Capalaba - 13 Aug 2015 South Brisbane - 17 Aug 2015 Caboolture - 19 Aug 2015 Ipswich - 26 Aug 2015 Online Webinar Other (please specify) Question Title * 2. Which part of the workshops has been most useful to you in assisting your clients with energy bills? (you may select multiple answers) Current electricity prices and tariffs Energy efficiency tips How to read a bill How to compare offers (SEQ workshops only) Concessions Payment plans and hardship programs Home Energy Emergency Assistance Scheme Energy and Water Ombudsman Queensland Other (please specify) Question Title * 3. Since the workshop, how have you used the information to help your clients? Question Title * 4. Do you believe your clients have had better outcomes because of your attendance at the workshop? Yes No If yes, do you have any examples you could share? Question Title * 5. Which materials provided at the workshops have you used to assist clients? QCOSS Factsheet - Can't pay an energy bill? QCOSS Factsheet - Energy Saving Tips QCOSS Factsheet - Getting a Better Electricity Deal (SEQ attendees only) QCOSS Factsheet - Electricity Information for Tenants QCOSS Factsheet - Electricity information for on-supply customers QCOSS Factsheet - Electricity Rebate for Powercard customers Workshop Powerpoint slides QCOSS Workbook (regional attendees only) AER factsheets (SEQ attendees only) EWOQ brochures Information provided by retailers None of the above Other (please specify) Question Title * 6. What do you think is needed to enable your organisation to respond to the demand from clients for assistance relating to energy bills? Question Title * 7. Are you willing to participate in a short phone conversation about your client's key energy issues and how we can best support you in your work? Yes No If yes, please provide your contact details: Done