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Eastham Market Study Business Survey

The purpose of this survey is to help the Town of Eastham identify market trends, opportunities, and needs to guide current and future economic development efforts. Your participation is valuable as it provides feedback to the Town about your experiences owning and/or operating a business in Eastham. Survey responses are anonymous unless you opt to identify your business. Please note this survey is specifically intended for Eastham business and commercial property owners/managers, and pertains to Town-wide business and economic development issues.
1.What category best describes your business?
2.How long has your business been in operation?
3.Where is your business located?
4.During what months does your business operate? (check all that apply)
5.How many people does your business employ?
6.What is your client base?
Significant Share
Moderate Share
Small Share
None
Full time local residents
Part time/seasonal residents
Other local businesses
Tourists
Off Cape residents or businesses
Non-geographically specified consumers or businesses
7.In what type of space is your business located?
8.How many square feet does your business occupy?
9.Are your current facilities adequate? (Check all that apply)
10.Do you have plans to expand or reduce operations for your business in the foreseeable future?
11.How has COVID-19 impacted your business?
12.Please rate the degree to which you are experiencing the following business challenges:
Major Challenge
Minor Challenge
No Challenge
Not Applicable
Conflict with neighboring property owners
Difficulty recruiting or retaining employees
Expensive or unavailable utilities
Expensive rent
Expensive shipping or transportation fees
Expensive taxes or regulatory fees
Not enough traffic/visibility
Out of town competition
Poor building or site conditions
Restrictive business/permitting regulations (local)
Restrictive business/permitting regulations (state or other)
Excessive traffic or challenging circulation
Other (please explain)
13.How strongly do you agree or disagree with the following statements?
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
Not Applicable
I always try to buy products and services locally.
I always direct customers to other Eastham businesses.
I seek ways to cooperate with complementary Eastham businesses.
The existing business mix helps my business.
The look and feel of Eastham helps my business.
My advertising helps my business.
My business is open when customers want to shop.
Employees of my business show great customer service.
Employees of my business are well-skilled.
Housing for employees is readily available.
Local Police protection is outstanding.
Local fire protection is outstanding.
Local waste management service is outstanding.
Local municipal services are well worth the level of local taxation.
Eastham is an excellent place to have a business.
14.What kind of assistance from the Town would be most helpful for your business? (Check all that apply)
15.Do you have additional comments?
The following questions are optional. Your responses will be confidential and will be used by the Town only to support planning for economic development.
16.Name of business:
17.Contact Name:
18.Email or best means of contact:
Thank you for taking the time to answer our survey!