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Voice of the Customer - Satisfaction Survey

Thank you for working with ESI Motion. We really appreciate you choosing us. ESI Motion is committed to continuous improvement by identifying opportunities that allow us to perform to our very best.
 
To help us improve, please give us your honest feedback by completing the following survey.

Thank you.

1.Please provide your name:(Required.)
2.Please provide your Company Name & Division if applicable:(Required.)
3.Please provide the Program Name/Purchase Order #:(Required.)
4.Please rate the following with 5 being Exceptional and 1 for Unsatisfactory:
Quality: Did the product meet datasheet and/or program specifications?(Required.)
Unsatisfactory
Marginal
Satisfactory
Very Good
Excellent
N/A
5.Please rate the following with 5 being Exceptional and 1 for Unsatisfactory:
On-time Delivery: Was the product shipped on-time?(Required.)
Unsatisfactory
Marginal
Satisfactory
Very Good
Excellent
N/A
6.Please rate the following with 5 being Exceptional and 1 for Unsatisfactory:
Technical Expertise: How would you rate our technical expertise?(Required.)
Unsatisfactory
Marginal
Satisfactory
Very Good
Excellent
N/A
7.Please rate the following with 5 being Exceptional and 1 for Unsatisfactory:
Responsiveness: How would you rate the responsiveness of our program team and sales representatives?(Required.)
Unsatisfactory
Marginal
Satisfactory
Very Good
Excellent
N/A
8.Please rate the following with 5 being Exceptional and 1 for Unsatisfactory:
Value: Do you feel the product value was in line with product pricing?(Required.)
Unsatisfactory
Marginal
Satisfactory
Very Good
Excellent
N/A
9.Additional Comments: Please feel free to provide feedback on performance or suggestions that would improve your satisfaction in working with ESI.
Current Progress,
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