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Excelsior Springs Hospital 2021 Planning 

Excelsior Springs Hospital has provided healthcare services to our community for over a century.  Our vision for providing healthcare focuses on the community in which all people achieve their full potential for health and wellbeing across the lifespan.  We work to be trusted by patients, a valued partner in the community, and creators of positive change. We are continually examining the services we provide and what is needed in our community. 

We are at a very exciting juncture currently with new service offerings, the opening of our retail pharmacy, telehealth expansion and our Excelsior Springs physician clinics coming over to the main hospital campus. 

We want to hear from you, our community members.  A short survey is attached.  Your feedback will help as we move forward with developing new programs and recruiting health care providers that will help improve the health of our community.   

The survey should take less than 10 minutes to complete.
1.What immediately comes to mind when you hear "Excelsior Springs Hospital"?
2.I utilize Excelsior Springs Hospital for my health care needs
3.In the past year, how frequently did you visit your healthcare facility (ESH or other providers)?
4.What is the main reason(s) for your visits to your healthcare provider? (Check all that apply)
5.If you do not use ESH, what contributes to your choice of another provider?(Check all that apply)
6.I am aware that Excelsior Springs Hospital offers the following Hospital Services (Check all that apply)
7.I am aware that Excelsior Springs Hospital offers the following Specialty Services Clinics (Check all that apply)
8.I am aware that Excelsior Springs Hospital offers the following Post-Acute Services (Check all that apply)
9.Having the following services available at ESH would be great (Check all that apply)
10.How convenient is our location for you?
11.When I need healthcare, I prefer accessing my medical professional (Check all that apply)
12.ESH will be extending the hours of the Family Medicine of Excelsior Springs physician clinics, to have increased availability for appointments. Choose what expanded hours are most interesting (Check all that apply)
13.ESH has opened the retail pharmacy, open to the community. Do you feel that you will utilize the pharmacy for your prescription needs?
14.If the Retail Pharmacy provides the following options, would you consider using the service (Check all that apply)
15.Have you utilized any of the services at ESH in the past 24 months? 
16.What is Excelsior Springs Hospital doing VERY WELL to deliver quality health care to our community?
17.What is Excelsior Springs Hospital doing now that NEEDS TO BE IMPROVED OR CHANGED?
18.As we start to plan for the next three years, do you have any suggestions to grow Excelsior Springs Hospital's services?
19.I live in or nearby
20.I identify as
21.Age (your age)
22.Age(s) of your household members (Check all that apply)
23.Are you currently covered under a health insurance plan?
Current Progress,
0 of 23 answered