* 1. The Enrollment Services Office at Dalton State College was created as a "One-Stop-Shop" for the student to have easy access to customer service in the areas of admission, financial aid, and Registrar all under one roof. What was the reason you visited or called the Enrollment Services Office?

* 2. How long did you have to wait before a customer service representative began to help you?

* 3. Which of the following applies to you?

* 4. Do you know the name of your customer service representative?

* 5. How well did the customer service representative listen to you?

* 6. How knowledgeable were our customer service representatives?

* 7. How helpful were the DSC Enrollment Services customer service representatives?

* 8. How satisfied were you after visiting the Enrollment Services Office?

* 9. Do you have suggestions on how we can improve our customer service in Enrollment Services at DSC?