Challenges slowing Industry 4.0 adoption

Understanding of the barriers associated with the digital transformation in firms

This study is being supported by the Hochschule Luzern.

Through understanding digitalization transformation barriers of firms we believe we can accelerate the digital transformation to make firms more competitive. We are using a survey to identify the reasons the barriers that slow down this transition, the survey will be followed up with selected interviews to gain further insights into the barriers and how some people have overcome them.

From the results, we will write a white paper which will provide some digitization change management.

Personal data (name, email, company) will not be shared outside of the people listed below without your further consent.

We look forward to your input.

Many thanks

Günter Zepf HSLU T&A guenter.zepf@hslu.ch
Shaun West HSLU T&A shaun.west@hslu.ch
Barbara Kummler HSLU W barbara.kummler@hslu.ch
Ute Klotz HSLU I ute.klotz@hslu.ch

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* 1. How many people work in your firm

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* 2. Which segments is your firm primarily active in?

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* 3. What are your top 3 drivers for digitisation in your firm?

Customer satisfaction/experience

Sharing of information and data

New customer value propositions

Regulatory compliance

Flexibility/agile production

Employee satisfaction/retention (e.g., gen X&Y)

Process efficiency improvements

Competition through new/disruptive business models

Cost reduction

Other (please specify)

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* 4. What do you consider are the three most important barriers to digitisation?

	Digitalisation barriers
First	First Digitalisation barriers menu
Second	Second Digitalisation barriers menu
Third	Third Digitalisation barriers menu

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* 5. Who should initiate the 'digitalisation' transformation?

Business leaders

Business/Organisational development

The workforce

R&D department

ICT department

Innovation officer

The customer

Supplier

Other (please specify)

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* 6. Which business areas are effected by the digital transformation the most? (Based Porter's value chain)

	Not important at all	Low importance	Neutral	Important	Very important
Operations	Operations Not important at all	Operations Low importance	Operations Neutral	Operations Important	Operations Very important
Human resources management	Human resources management Not important at all	Human resources management Low importance	Human resources management Neutral	Human resources management Important	Human resources management Very important
Service	Service Not important at all	Service Low importance	Service Neutral	Service Important	Service Very important
Outbound logistics of finished goods	Outbound logistics of finished goods Not important at all	Outbound logistics of finished goods Low importance	Outbound logistics of finished goods Neutral	Outbound logistics of finished goods Important	Outbound logistics of finished goods Very important
Technology development	Technology development Not important at all	Technology development Low importance	Technology development Neutral	Technology development Important	Technology development Very important
Inbound logistics for materials	Inbound logistics for materials Not important at all	Inbound logistics for materials Low importance	Inbound logistics for materials Neutral	Inbound logistics for materials Important	Inbound logistics for materials Very important
Firm infrastructure	Firm infrastructure Not important at all	Firm infrastructure Low importance	Firm infrastructure Neutral	Firm infrastructure Important	Firm infrastructure Very important
Procurement	Procurement Not important at all	Procurement Low importance	Procurement Neutral	Procurement Important	Procurement Very important
Marketing and sales	Marketing and sales Not important at all	Marketing and sales Low importance	Marketing and sales Neutral	Marketing and sales Important	Marketing and sales Very important

Other (please specify)

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* 7. What is the digital competency/maturity in your view of...

	Very low (1/5)	Low (2/5)	Medium (3/5)	High (4/5)	Very high (5/5)
Leadership team (CxO, etc)	Leadership team (CxO, etc) Very low (1/5)	Leadership team (CxO, etc) Low (2/5)	Leadership team (CxO, etc) Medium (3/5)	Leadership team (CxO, etc) High (4/5)	Leadership team (CxO, etc) Very high (5/5)
Middle management (VP, SVP etc)	Middle management (VP, SVP etc) Very low (1/5)	Middle management (VP, SVP etc) Low (2/5)	Middle management (VP, SVP etc) Medium (3/5)	Middle management (VP, SVP etc) High (4/5)	Middle management (VP, SVP etc) Very high (5/5)
The workforce	The workforce Very low (1/5)	The workforce Low (2/5)	The workforce Medium (3/5)	The workforce High (4/5)	The workforce Very high (5/5)

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* 8. What is your job role?

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* 9. In what country do you work?

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* 10. If you already launched a digital transformation project, where in the firm was it initiated?

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* 11. What are your three most important lessons you have learnt from your digital transformation? If you have not yet started, lessons about making the initial first steps would be helpful.

Lesson 1

Lesson 2

Lesson 3

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* 12. Many thanks for your time. We will send you the white-paper once completed.
If you have any final thoughts please leave them.

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* 13. May we contact you for an interview

Yes

If yes, what email address should we use?

Challenges slowing Industry 4.0 adoption

Understanding of the barriers associated with the digital transformation in firms

Question Title

* 1. How many people work in your firm

Question Title

* 2. Which segments is your firm primarily active in?

Question Title

* 3. What are your top 3 drivers for digitisation in your firm?

Question Title

* 4. What do you consider are the three most important barriers to digitisation?

Question Title

* 5. Who should initiate the 'digitalisation' transformation?

Question Title

* 6. Which business areas are effected by the digital transformation the most? (Based Porter's value chain)

Question Title

* 7. What is the digital competency/maturity in your view of...

Question Title

* 8. What is your job role?

Question Title

* 9. In what country do you work?

Question Title

* 10. If you already launched a digital transformation project, where in the firm was it initiated?

Question Title

* 11. What are your three most important lessons you have learnt from your digital transformation? If you have not yet started, lessons about making the initial first steps would be helpful.

Question Title

* 12. Many thanks for your time. We will send you the white-paper once completed. If you have any final thoughts please leave them.

Question Title

* 13. May we contact you for an interview

* 12. Many thanks for your time. We will send you the white-paper once completed.
If you have any final thoughts please leave them.