Young Agents: What Do You Think?
Are you a young insurance agent, 40 years old or younger? Tell us what you think about the insurance industry, the agency you work in, and what young agents want in an insurance career.

Pass this survey along to other young insurance agents as well. The survey should take no more than 10 minutes to complete. All responses will remain confidential.

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* 1. Please indicate your age range.

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* 2. What is your gender?

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* 3. How long have you worked for an independent agency?

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* 4. What best describes your role at your agency?

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* 5. Do you consider insurance to be your permanent career?

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* 6. Is your agency family-owned?

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* 7. Are you a member of the family that owns your agency or brokerage?

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* 8. Have you completed or working to complete a CPCU, CIC, ARM or other insurance designation program?

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* 9. Please indicate if these statements ring basically true or basically false based on your experience in the agency/brokerage business.

  Basically True Basically False No Opinion
As a younger agent, I have to work harder to gain the confidence of clients.
Success in this business is mostly about building relationships.
Success with 40 and younger clientele is built first by relationships online.
Efficiency and effectiveness are more important than relationships to succeed in this business.
I propose new ideas but our firm rarely seems to get to them.

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* 10. Please indicate if these statements ring basically true or basically false based on your experience in the agency/brokerage business.

  Basically True Basically False No Opinion
Insurtech will have an overall positive effect on the insurance industry
The industry has been too slow to adopt new technology
In 25 years the independent agency system will be stronger than it is now

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* 11. Which of the following social media tools do you use?

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* 12. Rate the following factors in the agency or brokerage where you work.

  Excellent Good Fair Poor
Quality of agency management system
Quality of rating and quoting system(s)
Use of social media
Use of technology tools to help with sales, marketing and prospecting
Agency website

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* 13. Rate the following factors in the agency or brokerage where you work.

  Excellent Good Fair Poor
Opportunities for advancement
Telecommuting/flexibility with work-life balance
A culture that encourages and acts on employee's ideas for improvement

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* 14. How optimistic are you about the following?

  Very Optimistic Optimistic Cautious Not Optimistic
The future of the independent agency system
Your agency's ability to attract quality talent
Independent agency channel’s ability to advance in technology use

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* 15. How do you prefer to earn CE credits?

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* 16. Please rate the insurance industry in the following areas:

  Excellent Good Fair Poor
Customer Service
Public image
Professionalism
Ethics
Career attractiveness to young professionals
Use of technology
Marketing and advertising

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* 17. What are the biggest challenges the industry currently faces?

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* 18. What are the biggest challenges the industry will face in the next five years?

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* 19. What do you believe is the most important resource or support you need to build a successful career?

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* 20. How likely is it that you would recommend IIAT membership to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 21. Anything you would like to add?

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* 22. Please enter your contact info to be entered into the drawing to win a $100 gift card.

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