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EIPS Consumer Review - Rual
Patient Experience
Darling Downs Health are reviewing our Early Intervention and Parenting Specialist service in Child, Youth and Family Health. We would appreciate your feedback and comments on what you believe is important for us to consider in order to improve the service.
We value your open and honest feedback and will use your comments to improve our future services. Your feedback will be kept confidential and anonymous.
1.
What service are you commenting on?
Dalby
Goondiwindi
2.
During your involvement with the Early Intervention and Parenting Specialist service, did you attend?
Individual/family sessions
Both Individual and Group Parenting sessions (specify)
Group Parenting Program (specify)
Please specify what Individual session and/or Group Parenting Program you attended:
3.
Do you have a good understanding of what the Early Intervention and Parenting Specialist service can provide?
Yes
No
Other (please specify)
4.
Rate the following statement:
Very well
Well
Fair
Poorly
Very poorly
During your involvement with the Early Intervention and Parenting Specialist service, how clearly was the service explained to you?
Very well
Well
Fair
Poorly
Very poorly
5.
Rate the following statement:
Strongly agree
Agree
Unsure
Disagree
Strongly disagree
Not applicable
Whilst receiving support from the Early Intervention and Parenting Specialist service, I clearly understood the different types of support provided by the various members of the child, Youth and Family Health team including the Child Health Nurse/s, Early Intervention and Parenting specialist and/or other team members.
Strongly agree
Agree
Unsure
Disagree
Strongly disagree
Not applicable
6.
Is the level/frequency of contact from the service?
Too much
About right
Too little
7.
How often would you like contact from the service?
8.
In your experience, was the length of your involvement with the service:
Too much
About right
Too little
9.
What is your preferred way of contact with the service?
Clinic appointment
Home visit
Telephone
Combination
10.
Rate the following statement:
Very well
Well
Fair
Poorly
Very poorly
How well did the service help you meet your parenting goals?
Very well
Well
Fair
Poorly
Very poorly
11.
Rate the following statement:
Strongly agree
Agree
Unsure
Disagree
Strongly disagree
Not applicable
I would recommend the Early Intervention and Parenting Specialist service to other families.
Strongly agree
Agree
Unsure
Disagree
Strongly disagree
Not applicable
12.
What can we do to better meet your needs?
13.
Is there anything you think the service does well?
14.
Is there anything we could do to improve the service?
15.
Do you have any other comments, suggestions or concerns about the service?
Thank you for participating in our survey!
Scan this barcode to complete the survey.
(c) Darling Downs Hospital and Health Service,
State of Queensland, 2019
creativecommons.org/licenses/by/3.0/au
Toowoomba Health Service
Ph 4616 6000 | ABN 64 109 516 141
www.health.qld.gov.au/darlingdowns
v1.00dl|05/2019
