Orange County Health Department
Septic Assist

To view our website
http://www.orangecountync.gov/departments/health/septic_assist.php

Thank you for participating in this focus group. The Orange County Health Department has developed Septic Assist. Septic Assist is an education program to help homeowners make decisions about the maintenance of their onsite wastewater systems. What follows is a brief survey of your knowledge of septic systems.

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* 1. Do you know where your septic and pump tanks are located?

YES

What is a septic and/or pump tank?

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* 2. How often should it be pumped (cleaned out to remove solids)?

Tanks only need pumping if there is a problem.

Every year is recommended.

Never

Every 3 – 5 yrs is recommended.

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* 3. How many risers are accessible/visible over your septic and pump tanks?

More than 3

What’s a “riser”?

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* 4. These are questions about your tank's filter. Do you know if your tank has a filter? Do you clean it?

NO, MY TANK DOES NOT HAVE A FILTER.

YES, MY TANK HAS A FILTER AND I CLEAN IT AT LEAST ANNUALLY.

YES, MY TANK HAS A FILTER AND IT IS CLEANED WHEN I GET THE TANK PUMPED.

YES, MY TANK HAS A FILTER AND I HAVE NEVER CLEANED IT.

I HAVE NO IDEA.

Other (please specify)

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* 5. Which of the items listed below should NOT go down the drain or be flushed into the septic system?

Fats, chemicals, food waste and coffee grounds

Baby wipes, dental floss, feminine products and condoms

Cigarette butts, kitty litter, band aids and hair clippings

None of the above should go into the system.

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* 6. Do you know where your septic drainfield is located?

YES

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* 7. Who should be contacted to service your septic system?

A plumber

A registered septic contractor, septic tank pumper, or septage hauler

I don't know.

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* 8. Where can you find permits and documents related to your septic system?

Building Inspections Office

Real Estate Office

My local health department or regulatory agency

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* 9. WERE YOU PRESENT FOR INSPECTION OF YOUR SEPTIC SYSTEM AND/ OR HAVE YOU WATCHED THE SEPTIC ASSIST VIDEO?

I WAS PRESENT FOR THE INSPECTION ONLY.

I WATCHED THE VIDEO ONLY.

I WAS PRESENT AND WATCHED THE VIDEO.

NO, NEITHER.

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* 10. IF YOU ANSWERED YES TO THE VIDEO IN THE PREVIOUS QUESTION, DO YOU FEEL THAT THE SEPTIC ASSIST VIDEO IS HELPFUL?

YES

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* 1. Do you know where your septic and pump tanks are located?

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* 2. How often should it be pumped (cleaned out to remove solids)?

Question Title

* 3. How many risers are accessible/visible over your septic and pump tanks?

Question Title

* 4. These are questions about your tank's filter. Do you know if your tank has a filter? Do you clean it?

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* 5. Which of the items listed below should NOT go down the drain or be flushed into the septic system?

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* 6. Do you know where your septic drainfield is located?

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* 7. Who should be contacted to service your septic system?

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* 8. Where can you find permits and documents related to your septic system?

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* 9. WERE YOU PRESENT FOR INSPECTION OF YOUR SEPTIC SYSTEM AND/ OR HAVE YOU WATCHED THE SEPTIC ASSIST VIDEO?

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* 10. IF YOU ANSWERED YES TO THE VIDEO IN THE PREVIOUS QUESTION, DO YOU FEEL THAT THE SEPTIC ASSIST VIDEO IS HELPFUL?

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* 11. DO YOU HAVE COMMENTS TO IMPROVE THE SEPTIC ASSIST PROGRAM?