Environmental Health Customer Satisfaction Survey

1. CUSTOMER SATISFACTION SURVEY - ORANGE COUNTY ENVIRONMENTAL HEALTH

Please use the following survey to let us know how we are doing. The surveys are anonymous, and the data will be used to make our services better. Be candid.

Question Title

* 1. In which program area did you receive service?

Retail Food Protection, Lodging, Institutions, Tattoo, Pool, Childcare Center, or other

Permitting and Inspections for Septic and Well or Water Sampling

Question Title

* 2. How would you rate staff response time to your request(s)?

	Excellent	Good	Fair	Poor
Office Staff	Office Staff Excellent	Office Staff Good	Office Staff Fair	Office Staff Poor
Field Staff	Field Staff Excellent	Field Staff Good	Field Staff Fair	Field Staff Poor

Question Title

* 3. How would you rate the knowledge of our staff?

	Excellent	Good	Fair	Poor
Office Staff	Office Staff Excellent	Office Staff Good	Office Staff Fair	Office Staff Poor
Field Staff	Field Staff Excellent	Field Staff Good	Field Staff Fair	Field Staff Poor

Question Title

* 4. How would you rate the professionalism of our staff at fulfilling your request(s)?

Excellent

Good

Fair

Poor