Emma House Legal Program Client Satisfaction Survey

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* 1. What were you seeking assistance with from our Legal Program? (tick all that apply)

Duty Lawyer at Magistrates Court

Family Violence Intervention Orders

Parenting Agreements

Child Protection

Division of property after separation

Child support and spousal maintenance disputes

Victims of Crime Assistance Tribunal application

Other (please specify)

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* 2. Please rate the following statements from Strongly Disagree to Strongly Agree based on the service provided to you

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
I felt respected and listened to when dealing with my solicitor.	I felt respected and listened to when dealing with my solicitor. Strongly Disagree	I felt respected and listened to when dealing with my solicitor. Disagree	I felt respected and listened to when dealing with my solicitor. Neutral	I felt respected and listened to when dealing with my solicitor. Agree	I felt respected and listened to when dealing with my solicitor. Strongly Agree
I was informed and aware of my rights throughout our interactions.	I was informed and aware of my rights throughout our interactions. Strongly Disagree	I was informed and aware of my rights throughout our interactions. Disagree	I was informed and aware of my rights throughout our interactions. Neutral	I was informed and aware of my rights throughout our interactions. Agree	I was informed and aware of my rights throughout our interactions. Strongly Agree
The legal advice provided was clearly explained to me, in language I could understand.	The legal advice provided was clearly explained to me, in language I could understand. Strongly Disagree	The legal advice provided was clearly explained to me, in language I could understand. Disagree	The legal advice provided was clearly explained to me, in language I could understand. Neutral	The legal advice provided was clearly explained to me, in language I could understand. Agree	The legal advice provided was clearly explained to me, in language I could understand. Strongly Agree
I feel empowered and better informed about my legal rights and responsibilities.	I feel empowered and better informed about my legal rights and responsibilities. Strongly Disagree	I feel empowered and better informed about my legal rights and responsibilities. Disagree	I feel empowered and better informed about my legal rights and responsibilities. Neutral	I feel empowered and better informed about my legal rights and responsibilities. Agree	I feel empowered and better informed about my legal rights and responsibilities. Strongly Agree
I would recommend the Emma House Legal Program to other service users.	I would recommend the Emma House Legal Program to other service users. Strongly Disagree	I would recommend the Emma House Legal Program to other service users. Disagree	I would recommend the Emma House Legal Program to other service users. Neutral	I would recommend the Emma House Legal Program to other service users. Agree	I would recommend the Emma House Legal Program to other service users. Strongly Agree

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* 3. Is there anything else you would like to tell us (optional):

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* 4. Would you like us to contact you regarding your feedback?

Yes

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* 5. If you would like us to contact you please provide your name and phone number below:

Name

Phone Number