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Your opinion matters to us! Please take a moment to tell us how we are doing.
1.
How would you rate Electronic Fluorocarbons to a colleague or friend?
Excellent
Above average
Average
Below average
Poor
Excellent
Above average
Average
Below average
Poor
2.
Overall, how satisfied are you with Electronic Fluorocarbons?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3.
Please rate the following considerations when buying products from Electronic Fluorocarbons.
Very important
Somewhat important
Neither important nor unimportant
Somewhat unimportant
Unimportant
Product pricing
Very important
Somewhat important
Neither important nor unimportant
Somewhat unimportant
Unimportant
Product quality/specs
Very important
Somewhat important
Neither important nor unimportant
Somewhat unimportant
Unimportant
Lead time
Very important
Somewhat important
Neither important nor unimportant
Somewhat unimportant
Unimportant
Freight
Very important
Somewhat important
Neither important nor unimportant
Somewhat unimportant
Unimportant
Cylinder size options
Very important
Somewhat important
Neither important nor unimportant
Somewhat unimportant
Unimportant
Customer service
Very important
Somewhat important
Neither important nor unimportant
Somewhat unimportant
Unimportant
4.
Please rate each subject regarding Electronic Fluorocarbons' products and services:
Excellent
Above average
Average
Below average
Poor
Pricing
Excellent
Above average
Average
Below average
Poor
Technical capabilities
Excellent
Above average
Average
Below average
Poor
On-time deliveries
Excellent
Above average
Average
Below average
Poor
Quality of products & services
Excellent
Above average
Average
Below average
Poor
Responsiveness to customer RFQ/RFP
Excellent
Above average
Average
Below average
Poor
Overall rating as compared to similar suppliers
Excellent
Above average
Average
Below average
Poor
5.
How likely are you to purchase any of our products again?
Extremely likely
Very likely
Somewhat likely
Not likely
Not at all likely
Extremely likely
Very likely
Somewhat likely
Not likely
Not at all likely
6.
Do you have any other comments, questions, or concerns?