Your opinion matters to us! Please take a moment to tell us how we are doing. Question Title * 1. How would you rate Electronic Fluorocarbons to a colleague or friend? Excellent Above average Average Below average Poor Excellent Above average Average Below average Poor Question Title * 2. Overall, how satisfied are you with Electronic Fluorocarbons? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 3. Please rate the following considerations when buying products from Electronic Fluorocarbons. Very important Somewhat important Neither important nor unimportant Somewhat unimportant Unimportant Product pricing Product pricing Very important Product pricing Somewhat important Product pricing Neither important nor unimportant Product pricing Somewhat unimportant Product pricing Unimportant Product quality/specs Product quality/specs Very important Product quality/specs Somewhat important Product quality/specs Neither important nor unimportant Product quality/specs Somewhat unimportant Product quality/specs Unimportant Lead time Lead time Very important Lead time Somewhat important Lead time Neither important nor unimportant Lead time Somewhat unimportant Lead time Unimportant Freight Freight Very important Freight Somewhat important Freight Neither important nor unimportant Freight Somewhat unimportant Freight Unimportant Cylinder size options Cylinder size options Very important Cylinder size options Somewhat important Cylinder size options Neither important nor unimportant Cylinder size options Somewhat unimportant Cylinder size options Unimportant Customer service Customer service Very important Customer service Somewhat important Customer service Neither important nor unimportant Customer service Somewhat unimportant Customer service Unimportant Question Title * 4. Please rate each subject regarding Electronic Fluorocarbons' products and services: Excellent Above average Average Below average Poor Pricing Pricing Excellent Pricing Above average Pricing Average Pricing Below average Pricing Poor Technical capabilities Technical capabilities Excellent Technical capabilities Above average Technical capabilities Average Technical capabilities Below average Technical capabilities Poor On-time deliveries On-time deliveries Excellent On-time deliveries Above average On-time deliveries Average On-time deliveries Below average On-time deliveries Poor Quality of products & services Quality of products & services Excellent Quality of products & services Above average Quality of products & services Average Quality of products & services Below average Quality of products & services Poor Responsiveness to customer RFQ/RFP Responsiveness to customer RFQ/RFP Excellent Responsiveness to customer RFQ/RFP Above average Responsiveness to customer RFQ/RFP Average Responsiveness to customer RFQ/RFP Below average Responsiveness to customer RFQ/RFP Poor Overall rating as compared to similar suppliers Overall rating as compared to similar suppliers Excellent Overall rating as compared to similar suppliers Above average Overall rating as compared to similar suppliers Average Overall rating as compared to similar suppliers Below average Overall rating as compared to similar suppliers Poor Question Title * 5. How likely are you to purchase any of our products again? Extremely likely Very likely Somewhat likely Not likely Not at all likely Extremely likely Very likely Somewhat likely Not likely Not at all likely Question Title * 6. Do you have any other comments, questions, or concerns? Done
