SurveyMonkey Powered Online Survey

How do we Rate?

Education Credit Union strives to offer World Class Service to our members. In order to achieve this goal we would like for you to share your thoughts on "How do we rate?".

Thank you for your participation.

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* Speed of Service

	Excellent	Good	Average	Fair	Poor
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* Hours of Service

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* Fees on Services

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* Professionalism of Staff

	Excellent	Good	Average	Fair	Poor
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* Accessibility of Staff

	Excellent	Good	Average	Fair	Poor
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* Office Locations

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* Rates on Loans

	Excellent	Good	Average	Fair	Poor
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* Types of Loans Offered

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* Rates on Deposits

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* Types of Deposits Offered

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* Electronic Services Offered

	Excellent	Good	Average	Fair	Poor
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* Overall Level of Service

	Excellent	Good	Average	Fair	Poor
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* What is the primary reason for the score you just gave us?

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* Were you greeted immediately?

Yes

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* Were you told about new products and services?

Yes

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* Would you like to be informed about our new products and services?

Yes

If yes, please enter your contact information below. (Name, Phone Number, Email)

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* Would you recommend us to your family and friends?

Yes

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* How can we improve your experience with the credit union?

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* Are there any other matters you would like us to address?

Yes

If yes, please explain the issue:

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* Contact Information:

Name

Phone

e-mail

Thank you for taking your time to respond. We appreciate knowing what we can do to better serve our members.