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ECS 2026 Needs Assessment Survey

Hello! Episcopal Community Services (ECS) is a nonprofit that has helped people in Philadelphia since 1870. We want to know what you think about how your community is progressing, what the community needs now, and how ECS may be able to help.
Please answer based on your own thoughts and experiences. Do not use AI or search online. There are no right or wrong answers. You may skip any question.
As a thank you for taking the survey, you can enter a raffle for a $350 Visa gift card. Your answers will not affect your eligibility for the raffle, however you must answer every question on the survey in order for your name to be entered into the raffle.
Thank you!
Section One: Demographics
1.What are the two nearest cross streets to where you live? Please do not provide your full street address.
2.What is your relationship with West Philadelphia? Select all that apply.
3.Which West Philadelphia neighborhood do you live, work, or worship in most of the time?
4.What is your age?
Section Two: Experience with ECS and Service Preference
5.Before today, had you heard of either Episcopal Community Services or the St. Barnabas Community Resource Center?
6.Before taking this survey, which of the following ECS programs or services had you heard about? Select all that apply.
7.Have you or someone in your household used an ECS or St. Barnabas Community Resource Center program or service in the past two years?
8.If you knew about an ECS or St. Barnabas service but did not use it, why not? Select all that apply.
Section Three: Household Needs
9.What are the three most important needs for you or your household right now? Please list the most important need first.
10.What makes it hard for you or your household to get the help you need? Select all that apply.
11.Are you a parent, guardian, or regular caregiver of someone under age 18?
12.What services or supports do the children and youth in your household need? Select all that apply.
13.What services or supports do people ages 18–24 in your household need? Select all that apply.
14.What services or supports do adults age 60 or older in your household need? Select all that apply.
15.Is there anything else you would like us to know about what you or your household needs?
Section Four: Community Awareness and Engagement
16.What are the best ways to share information about community programs and services? Select up to three.
17.How much do you agree with this statement: Elected officials listen to people in my community.
18.What do you think is going well in West Philadelphia that you want to celebrate?
19.If Mayor Parker were here and you were talking with her, what would you tell her is the most important need the City should address in your neighborhood?
20.If a person receiving benefits like SNAP or LIHEAP or childcare subsidies earns even a dollar over the income cutoff point for eligibility, they lose the benefits. This means that a person loses hundreds or even thousands of dollars’ worth of benefits if a small raise outs them even a dollar over the financial eligibility limit. ECS has made advocacy on this issue on if its core priorities. Do you agree that it should be?
Section Five: Thank you and Gift Card
21.Would you like to enter the drawing for a gift card? Your decision will not affect your survey responses or your eligibility for ECS programs and services.
22.If you would like to enter the drawing, please provide your name and either an email address or phone number. This information will be used only to contact the winner and will be kept separate from your survey responses.
Thank you for taking the survey!