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Erie County Medical Center Dining Survey 2023

Dear Guest,
To better serve you, Erie County Medical Center's dining services team is conducting a survey to gain some feedback on your satisfaction with our dining services and food offerings. We would also like to hear your suggestions as to how you think our current services and offerings could be enhanced. This survey will only take a few minutes of your time.

This survey can be taken anonymously or you can enter your name, email, and phone number for a chance to win a $50 Amazon gift card. Any information gained in this survey will be used to help enhance our dining program. Thank you for your feedback and we appreciate your support.

Heidi Charland
District Manager
Metz Culinary Management
1.Please let us know who you are.
2.Which meal(s) are you typically purchasing in the cafeteria (select all that apply).
3.In a normal work week, how often do you do the following?
1-2 days/week
3-4 days/week
5-6 days/week
Daily
Never
Buy a meal at the cafeteria
Buy a meal off-campus
Buy a meal at other hospital cafeterias in the area
Bring a meal from home
4.Please rate your overall dining experience at the cafeteria.
Excellent
Above average
Average
Below average
Poor
Overall experience
Food quality
Cleanliness
Food variety
Speed of service
Availability of healthy options
Availability of vegetarian and/or vegan options
Price/value
Welcoming/friendliness of staff
Knowledge/helpful dining staff
Inviting dining atmosphere
Hours of Service
5.What types of dining concepts do you enjoy in your dining program and how many times per week would you like to see your selection(s) on the menu?
1-2 days per week
3-4 days per week
5-6 days per week
Daily
A couple of times per month
Once a month
Never
Mexican/Tex Mex
Asian
Italian
Mediterranean
Traditional Comfort Foods
Display Cooking/Made-to-Order
Vegetarian
Vegan
Sushi
6.Which of the following items do you most prefer for breakfast (choose up to 3)?
7.Which of the following items do you most prefer for lunch or dinner (choose up to 3)?
8.Which of the following most influences your meal choice (choose up to 2)?
9.Which best describes your eating habits?
10.Would you use a pre-order and cashless payment option to order food from your smartphone or workstation?
11.Would you use a quick "pick-up" location or "carryout" location option, so you wouldn't have to wait in line?
12.Please let us know what are some of your favorite menu items that we currently serve.
13.Is there anything you'd like us to feature on the menu that we don't offer currently?
14.Do you have any suggestions on how we can further enhance the cafeteria and our service?
15.For a chance to win a $50 Amazon gift card, please enter your name, email address, and phone number.