ECC Customer Satisfaction Survey

Hello! Please take a moment to tell us about your experience today. Your feedback will help us improve services. Thank you for your time. 

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* 1. What brings you in today?

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* 2. How did you hear about us?

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* 3. Overall, I am very satisfied with the service I received from the Front Desk staff.

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* 4. If you Disagree or Strongly Disagree, how could we have improved your experience at the Front Desk?

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* 5. Overall, I am very satisfied with the service I received from the Case Manager, CCRR Specialist or Payment Staff

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* 6. If you Disagree or Strongly Disagree with the service you received from the Case Manager, CCRR Specialist or Payment Staff, how could we have improved your experience?

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* 7. Overall, how would you rate our services?

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* 8. What did you like about your experience today and/or would you like to recognize anyone?

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* 9. How could we improve your experience?

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* 10. Did something go wrong with your experience today? How can we fix it?

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* 11. Would you like someone to contact you about your experience today?

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* 12. Please enter your contact information.

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