EASD Customer Service Survey

Customer Service

Ephrata Area School District is committed to providing exemplary customer service to families and community members. Please take a moment to fill out this very short survey so we can ensure we are delivering on our commitment.

We value your input!

Question Title

* 1. Method of contact with EASD:

Phone

In Person

Other (please specify)

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* 2. Date and approximate time of contact with the District:

Date / Time

Date

Time

AM/PM

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* 3. Location of EASD contact:

EASD District Office

Akron Elementary

Clay Elementary

Fulton Elementary

Highland Elementary

Intermediate School

Middle School

High School

High School at Washington

Unknown

Other (please specify)

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* 4. Were you greeted politely upon contacting EASD?

Yes

Somewhat

Additional Information:

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* 5. Were we professional and polite?

Yes

Somewhat

Additional Information:

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* 6. Did you have an overall pleasant experience?

Yes

Somewhat

Additional Information:

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* 7. Were you satisfied with the outcome of your interaction?

Yes

Somewhat

Additional Information:

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* 8. Did we follow through on our commitments afterward?

Yes

Somewhat

Additional Information:

Question Title

* 1. Method of contact with EASD:

Question Title

* 2. Date and approximate time of contact with the District:

Question Title

* 3. Location of EASD contact:

Question Title

* 4. Were you greeted politely upon contacting EASD?

Question Title

* 5. Were we professional and polite?

Question Title

* 6. Did you have an overall pleasant experience?

Question Title

* 7. Were you satisfied with the outcome of your interaction?

Question Title

* 8. Did we follow through on our commitments afterward?

Question Title

* 9. Please feel free to enter any additional information we should know about your interaction with Ephrata Area School District.