1.

 
33% of survey complete.

We are undertaking this questionnaire to evaluate the level of service that you have received and to consider how we can improve our service.

We are interested in the service you received from our staff.

Which service are you responding about?

Question Title

1. Which service are you responding about?

Please tick as appropriate

Question Title

2. Please tick as appropriate

  Yes No
Did you make the initial enquiry?
Did an officer contact you?
Did you make a complaint/service request?
How did you initially make contact with the relevant team?

Question Title

3. How did you initially make contact with the relevant team?

When you contacted us? Please indicate whether you agree or disagree with each of the following statements

Question Title

4. When you contacted us? Please indicate whether you agree or disagree with each of the following statements

  Yes No N/A
My enquiry/complaint was acknowledged quickly and efficiently
My enquiry/complaint is still being investigated
I was kept up to date on the status of my enquiry/complaint
Officers were helpful and professional
I was happy that my enquiry/complaint was properly investigated
I was treated with dignity and respect

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