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28 FSS Customer Survey - Holbrook Library

Thank you for participating in our 2026 FSS Customer Survey! Your feedback will help FSS better serve you and team Ellsworth.

Click the link at the end of this survey to enter to win one of our grand prizes! Contact information will be submitted in a separate form - all survey answers will be 100% anonymous.
Demographic Information
1.What is your affiliation with Ellsworth AFB?(Required.)
2.Age Group:(Required.)
3.Do you have children in your household?(Required.)
4.If you answered yes, what age group(s) best describe the kids in your household?
Holbrook Library
5.Overall, how would you rate Holbrook Library?(Required.)
6.How often do you visit Holbrook Library?(Required.)
7.When are you most likely to visit the Library? (select all that apply)(Required.)
8.When you do visit, what are you here for? (Check all that apply)(Required.)
9.Which of the following digital services currently offered at Holbrook Library do you find most useful?(Required.)
10.How satisfied are you with the following at the Library?(Required.)
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Availability of computers/studying environment
Variety of books and media available for checkout
Customer Service
Cleanliness/Facility Appearance
Events and classes
Operating Hours
11.What kind of library events or programs would you be interested in attending? (Select all that apply)(Required.)
12.How do you get your information on Holbrook Library services and events? (Select all that apply)(Required.)
13.Where would you prefer to get your information on FSS services and events? What areas should we focus on to reach you better? (Select all that apply)(Required.)
14.What's something you think we do well at the Holbrook Library?
15.What's something you think we could improve on, or something you wish we offered at Holbrook Library?
16.Got any other comments for us?
Thank you for taking the Holbrook Library customer survey!

Click "done" below and you'll see a link to a separate form to enter to win one of our grand prizes - the contact information you enter will not be tied to your customer survey answers in any way.

You can get another drawing entry for every survey you take - visit EllsworthFSS.com to find the full list and have the best chance to win!

28th Force Support Squadron Marketing Office
marketing1@us.af.mil • EllsworthFSS.com