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2021.2022 EAC Student Satisfaction Survey
Oxnard College Educational Assistance Center
The Educational Assistance Center (EAC) Student Satisfaction Survey was constructed to measure EAC students’ satisfaction with EAC services, resources, availability and staff.
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1.
Do you access and use the EAC website for information?
Always
Usually
Sometimes
Rarely
Never
2.
The EAC has moved online. Now students can request accommodations, update applications or seek help through our website even when the campus was closed. Has this change made it easier for you to request the assistance you needed?
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
3.
How satisfied are you with testing accommodations?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
4.
Are the accommodations that the EAC counselors recommended helpful?
Extremely helpful
Very helpful
Somewhat helpful
Not so helpful
Not at all helpful
5.
Are you familiar with the following types of disability accommodations and services provided by the EAC office. - Please check all that apply.
Testing Accommodations (extra time on tests, proctoring room, etc.)
ASL Interpreting Services
Alternate Media (Example: Audio books, kurzweil, etc.)
Tutoring
Note Taking
Learning Disability Assessment
Mobility Assistance
Other (please specify)
6.
Are the academic accommodations and services (like extra time on tests, tutoring, etc.) provided by the EAC helping you reach your educational goals?
Yes
No
7.
The EAC staff were knowledgeable regarding your disability.
Yes
No
Want to tell us about your experience?
8.
The EAC Counselors were knowledgeable regarding your disability.
Yes
No
Want to tell us about your experience?
9.
The EAC Counselors are knowledgeable and have assisted you with your college and career goals.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
10.
Are you comfortable asking for help from the EAC staff and Counselors?
Always
Usually
Sometimes
Rarely
Never
11.
When you contact the EAC office do you receive a response in a timely manner?
Always
Usually
Sometimes
Rarely
Never
12.
Are the staff and counselors friendly and responsive to your needs?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
13.
When setting up appointments, is the EAC able to find times that work with your schedule?
Always
Usually
Sometimes
Rarely
Never
14.
Due to remote instruction and online classes, which of the following have you needed?
More accommodations and access support
The Same accommodations and access support
Less accommodations and access support
15.
As a student with a disability, do you clearly understand your rights and responsibilities?
Extremely clearly
Very clearly
Somewhat clearly
Not so clearly
Not at all clearly
16.
Is Oxnard College offering enough ONLINE classes to meet your academic needs?
Yes
No
17.
Is Oxnard College offering enough IN-PERSON classes to meet your academic needs?
Yes
No
18.
Next semester, you would prefer to take classes:
Online only
In-person only
Some online, some in-person
I am not planning to take classes at Oxnard College next semester
I don't know yet
19.
How can we improve our services? Please feel free to let us know how we can better serve you. We will be taking all feedback from students into consideration and if possible making changes that will benefit everyone. Thank you!
Current Progress,
0 of 19 answered
