2021.2022 EAC Student Satisfaction Survey

Oxnard College Educational Assistance Center

The Educational Assistance Center (EAC) Student Satisfaction Survey was constructed to measure EAC students’ satisfaction with EAC services, resources, availability and staff.

Question Title

* 1. Do you access and use the EAC website for information?

Always

Usually

Sometimes

Rarely

Never

Question Title

* 2. The EAC has moved online. Now students can request accommodations, update applications or seek help through our website even when the campus was closed. Has this change made it easier for you to request the assistance you needed?

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

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* 3. How satisfied are you with testing accommodations?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 4. Are the accommodations that the EAC counselors recommended helpful?

Extremely helpful

Very helpful

Somewhat helpful

Not so helpful

Not at all helpful

Question Title

* 5. Are you familiar with the following types of disability accommodations and services provided by the EAC office. - Please check all that apply.

Testing Accommodations (extra time on tests, proctoring room, etc.)

ASL Interpreting Services

Alternate Media (Example: Audio books, kurzweil, etc.)

Tutoring

Note Taking

Learning Disability Assessment

Mobility Assistance

Other (please specify)

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* 6. Are the academic accommodations and services (like extra time on tests, tutoring, etc.) provided by the EAC helping you reach your educational goals?

Yes

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* 7. The EAC staff were knowledgeable regarding your disability.

Yes

Want to tell us about your experience?

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* 8. The EAC Counselors were knowledgeable regarding your disability.

Yes

Want to tell us about your experience?

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* 9. The EAC Counselors are knowledgeable and have assisted you with your college and career goals.

Strongly agree

Agree

Neither agree nor disagree

Disagree

Strongly disagree

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* 10. Are you comfortable asking for help from the EAC staff and Counselors?

Always

Usually

Sometimes

Rarely

Never

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* 11. When you contact the EAC office do you receive a response in a timely manner?

Always

Usually

Sometimes

Rarely

Never

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* 12. Are the staff and counselors friendly and responsive to your needs?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Question Title

* 13. When setting up appointments, is the EAC able to find times that work with your schedule?

Always

Usually

Sometimes

Rarely

Never

Question Title

* 14. Due to remote instruction and online classes, which of the following have you needed?

More accommodations and access support

The Same accommodations and access support

Less accommodations and access support

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* 15. As a student with a disability, do you clearly understand your rights and responsibilities?

Extremely clearly

Very clearly

Somewhat clearly

Not so clearly

Not at all clearly

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* 16. Is Oxnard College offering enough ONLINE classes to meet your academic needs?

Yes

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* 17. Is Oxnard College offering enough IN-PERSON classes to meet your academic needs?

Yes

Question Title

* 18. Next semester, you would prefer to take classes:

Online only

In-person only

Some online, some in-person

I am not planning to take classes at Oxnard College next semester

I don't know yet

Question Title

* 19. How can we improve our services? Please feel free to let us know how we can better serve you. We will be taking all feedback from students into consideration and if possible making changes that will benefit everyone. Thank you!