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* 3. How would you rate the friendliness, attentiveness and quality of service when you arrived at the branch?

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* 4. How would you rate the quality of labor/helpers you worked with from this branch? If you would like to provide names please do so in the comments box below.

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* 5. How would you rate the physical facilities of the branch (e.g. cleanliness of the parking lot, restrooms, driver lounge, other amenities, etc.)?

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* 6. How would you rate your overall experience at the branch?

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* 7. Is there anyone you would like to acknowledge that provided exceptional service?

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* 8. Is there anything we can improve on?

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* 9. Anything else you would like to add?

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* 10. Would you like to include your name and contact information?

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