Recently Urban Utilities has conducted works in your area and we would like your feedback to help us continue to improve our services. All you have to do is complete this short questionnaire. Your feedback is important to us and will help us continue to improve our services. At the end of the survey, you can choose to enter into a prize draw for a $50 gift card.
 
 
When completing this survey we ask you to focus and comment on the works conducted by Urban Utilities.

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How satisfied are you with the way in which Urban Utilities is managing the works in your area?

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What are the reasons for your score?

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How would you rate the following aspects of the works in your area?

  Very poor Poor Fair Good Excellent
Communication with you BEFORE the works commenced
Communication with you DURING the works
Keeping you informed about the works to the level you wanted
Professionalism of Urban Utilities field crews
Traffic management
Limiting noise and dust

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What could Urban Utilities do to improve the communications before and during the works?

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