Dormont Public Library Survey

Dear valued patrons, your feedback is important to helping us improve the services and design of the future Dormont Public Library. Please take a moment to complete this brief survey and share your thoughts. The survey consists of three sections of questions, and it should take approximately 8 minutes to complete. Your responses will play a vital role in guiding us to improve our programs and facilities to better serve the needs of our community. Thank you for your participation!

Section 1: Questions about Dormont Public Library (Questions 1-8)

Question Title

* 1. In the past 12 months, how often did you visit Dormont Public Library in person?

Daily

Frequently (once a week or more)

Regularly (several times a month)

Occasionally (several times a year)

Rarely (once or twice a year)

Never

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* 2. Which mode of transportation do you primarily use to visit Dormont Public Library?

Walk

Bicycle

Drive my own car

Public transportation (bus, shuttle, etc.)

Ride-sharing (Uber, Lyft, etc.)

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* 3. Have you obtained a Dormont Public Library card?

Yes

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* 4. How do you agree with the statements regarding the current design/ambient features at Dormont Public Library? Please check one answer for each item.

	Strongly agree	Somewhat agree	Neutral	Somewhat disagree	Strongly disagree
The seating arrangements in the library are comfortable and conducive to reading/studying.	The seating arrangements in the library are comfortable and conducive to reading/studying. Strongly agree	The seating arrangements in the library are comfortable and conducive to reading/studying. Somewhat agree	The seating arrangements in the library are comfortable and conducive to reading/studying. Neutral	The seating arrangements in the library are comfortable and conducive to reading/studying. Somewhat disagree	The seating arrangements in the library are comfortable and conducive to reading/studying. Strongly disagree
The lighting in the library is adequate for reading and other activities.	The lighting in the library is adequate for reading and other activities. Strongly agree	The lighting in the library is adequate for reading and other activities. Somewhat agree	The lighting in the library is adequate for reading and other activities. Neutral	The lighting in the library is adequate for reading and other activities. Somewhat disagree	The lighting in the library is adequate for reading and other activities. Strongly disagree
The library can get too noisy at times.	The library can get too noisy at times. Strongly agree	The library can get too noisy at times. Somewhat agree	The library can get too noisy at times. Neutral	The library can get too noisy at times. Somewhat disagree	The library can get too noisy at times. Strongly disagree
The traffic and flow is easy and smooth within the library.	The traffic and flow is easy and smooth within the library. Strongly agree	The traffic and flow is easy and smooth within the library. Somewhat agree	The traffic and flow is easy and smooth within the library. Neutral	The traffic and flow is easy and smooth within the library. Somewhat disagree	The traffic and flow is easy and smooth within the library. Strongly disagree
The library spaces accommodate the individuals with disability.	The library spaces accommodate the individuals with disability. Strongly agree	The library spaces accommodate the individuals with disability. Somewhat agree	The library spaces accommodate the individuals with disability. Neutral	The library spaces accommodate the individuals with disability. Somewhat disagree	The library spaces accommodate the individuals with disability. Strongly disagree

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* 5. How do you rate the following services provided at Dormont Public Library? Please check one answer for each service.

	Excellent	Good	Neutral	Fair	Poor	N/A
Reference services (online/phone/in-person)	Reference services (online/phone/in-person) Excellent	Reference services (online/phone/in-person) Good	Reference services (online/phone/in-person) Neutral	Reference services (online/phone/in-person) Fair	Reference services (online/phone/in-person) Poor	Reference services (online/phone/in-person) N/A
Collection (books, DVDs, music, newspapers, etc.)	Collection (books, DVDs, music, newspapers, etc.) Excellent	Collection (books, DVDs, music, newspapers, etc.) Good	Collection (books, DVDs, music, newspapers, etc.) Neutral	Collection (books, DVDs, music, newspapers, etc.) Fair	Collection (books, DVDs, music, newspapers, etc.) Poor	Collection (books, DVDs, music, newspapers, etc.) N/A
Programs (classes, Storytimes, etc.)	Programs (classes, Storytimes, etc.) Excellent	Programs (classes, Storytimes, etc.) Good	Programs (classes, Storytimes, etc.) Neutral	Programs (classes, Storytimes, etc.) Fair	Programs (classes, Storytimes, etc.) Poor	Programs (classes, Storytimes, etc.) N/A
Online services (website, catalog, research databases, etc.)	Online services (website, catalog, research databases, etc.) Excellent	Online services (website, catalog, research databases, etc.) Good	Online services (website, catalog, research databases, etc.) Neutral	Online services (website, catalog, research databases, etc.) Fair	Online services (website, catalog, research databases, etc.) Poor	Online services (website, catalog, research databases, etc.) N/A
ILL (Inter-library loan)	ILL (Inter-library loan) Excellent	ILL (Inter-library loan) Good	ILL (Inter-library loan) Neutral	ILL (Inter-library loan) Fair	ILL (Inter-library loan) Poor	ILL (Inter-library loan) N/A
Computers and printers	Computers and printers Excellent	Computers and printers Good	Computers and printers Neutral	Computers and printers Fair	Computers and printers Poor	Computers and printers N/A
Internet access	Internet access Excellent	Internet access Good	Internet access Neutral	Internet access Fair	Internet access Poor	Internet access N/A
Hours of operation	Hours of operation Excellent	Hours of operation Good	Hours of operation Neutral	Hours of operation Fair	Hours of operation Poor	Hours of operation N/A

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* 6. Please indicate how satisfied you are with the overall architectural design of the Dormont Public Library.

Not satisfied at all

Neutral

Highly satisfied

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. Are there any specific design features or amenities you would like to see added or improved in Dormont Public Library?

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* 8. To what extent do you agree/disagree with the following statements about Dormont Public Library?

	Strongly agree	Agree	Neutral	Disagree	Strongly disagree
I/my family feel(s) safe at the library	I/my family feel(s) safe at the library Strongly agree	I/my family feel(s) safe at the library Agree	I/my family feel(s) safe at the library Neutral	I/my family feel(s) safe at the library Disagree	I/my family feel(s) safe at the library Strongly disagree
There’s always a space for me/my family to sit down.	There’s always a space for me/my family to sit down. Strongly agree	There’s always a space for me/my family to sit down. Agree	There’s always a space for me/my family to sit down. Neutral	There’s always a space for me/my family to sit down. Disagree	There’s always a space for me/my family to sit down. Strongly disagree
The wait time for tools/technology/toys is reasonable.	The wait time for tools/technology/toys is reasonable. Strongly agree	The wait time for tools/technology/toys is reasonable. Agree	The wait time for tools/technology/toys is reasonable. Neutral	The wait time for tools/technology/toys is reasonable. Disagree	The wait time for tools/technology/toys is reasonable. Strongly disagree
I/my family feel(s) comfortable at the library (in terms of furniture, lighting etc.)	I/my family feel(s) comfortable at the library (in terms of furniture, lighting etc.) Strongly agree	I/my family feel(s) comfortable at the library (in terms of furniture, lighting etc.) Agree	I/my family feel(s) comfortable at the library (in terms of furniture, lighting etc.) Neutral	I/my family feel(s) comfortable at the library (in terms of furniture, lighting etc.) Disagree	I/my family feel(s) comfortable at the library (in terms of furniture, lighting etc.) Strongly disagree
The library space inspires me/my family.	The library space inspires me/my family. Strongly agree	The library space inspires me/my family. Agree	The library space inspires me/my family. Neutral	The library space inspires me/my family. Disagree	The library space inspires me/my family. Strongly disagree
Me/my family enjoy the tools/technology/toys available to us.	Me/my family enjoy the tools/technology/toys available to us. Strongly agree	Me/my family enjoy the tools/technology/toys available to us. Agree	Me/my family enjoy the tools/technology/toys available to us. Neutral	Me/my family enjoy the tools/technology/toys available to us. Disagree	Me/my family enjoy the tools/technology/toys available to us. Strongly disagree
I face challenges and barriers within the library at times.	I face challenges and barriers within the library at times. Strongly agree	I face challenges and barriers within the library at times. Agree	I face challenges and barriers within the library at times. Neutral	I face challenges and barriers within the library at times. Disagree	I face challenges and barriers within the library at times. Strongly disagree

Section 2: Questions about Your Neighborhood (Questions 9-13)

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* 9. In the text box, please write the name of the neighborhood in which you live.

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* 10. In the past 12 months, have you worked with fellow citizens to solve a problem in your community?

Yes, have done this.

No, have not done this.

Not sure.

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* 11. Please indicate how satisfied you are with your experience living in your current neighboorhood.

Not satisfied at all

Neutral

Highly satisfied

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 12. Besides Dormont Public Library, please name other community libraries you have visited within the last 12 months.

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* 13. Considering the presence of a community library in your neighborhood, please indicate the level of importance for each of the following services by selecting one option for each service.

	Extremely important	Somewhat important	Neutral	Somewhat unimportant	Not important at all
Borrowing books or read print materials for me and my family.	Borrowing books or read print materials for me and my family. Extremely important	Borrowing books or read print materials for me and my family. Somewhat important	Borrowing books or read print materials for me and my family. Neutral	Borrowing books or read print materials for me and my family. Somewhat unimportant	Borrowing books or read print materials for me and my family. Not important at all
Research assistance including online databases access.	Research assistance including online databases access. Extremely important	Research assistance including online databases access. Somewhat important	Research assistance including online databases access. Neutral	Research assistance including online databases access. Somewhat unimportant	Research assistance including online databases access. Not important at all
Learning programs and resources for adults (e.g., technology training).	Learning programs and resources for adults (e.g., technology training). Extremely important	Learning programs and resources for adults (e.g., technology training). Somewhat important	Learning programs and resources for adults (e.g., technology training). Neutral	Learning programs and resources for adults (e.g., technology training). Somewhat unimportant	Learning programs and resources for adults (e.g., technology training). Not important at all
Family-friendly activities (e.g., story time, arts and crafts).	Family-friendly activities (e.g., story time, arts and crafts). Extremely important	Family-friendly activities (e.g., story time, arts and crafts). Somewhat important	Family-friendly activities (e.g., story time, arts and crafts). Neutral	Family-friendly activities (e.g., story time, arts and crafts). Somewhat unimportant	Family-friendly activities (e.g., story time, arts and crafts). Not important at all
Access to computers, the internet, and technology (e.g., printing and scanning).	Access to computers, the internet, and technology (e.g., printing and scanning). Extremely important	Access to computers, the internet, and technology (e.g., printing and scanning). Somewhat important	Access to computers, the internet, and technology (e.g., printing and scanning). Neutral	Access to computers, the internet, and technology (e.g., printing and scanning). Somewhat unimportant	Access to computers, the internet, and technology (e.g., printing and scanning). Not important at all
Using the individual work/study spaces.	Using the individual work/study spaces. Extremely important	Using the individual work/study spaces. Somewhat important	Using the individual work/study spaces. Neutral	Using the individual work/study spaces. Somewhat unimportant	Using the individual work/study spaces. Not important at all
Attending community meetings and events.	Attending community meetings and events. Extremely important	Attending community meetings and events. Somewhat important	Attending community meetings and events. Neutral	Attending community meetings and events. Somewhat unimportant	Attending community meetings and events. Not important at all

Section 3: Demographic Questions (Questions 14-20)

Question Title

* 14. Which category below includes your age?

Under 15

15-17

18-24

25-34

35-44

45-54

55-64

65+

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* 15. Which race or ethnicity best describes you? (please choose only one)

White

Black or African American

Hispanic or Latino

Asian, Asian American, and Pacific Islander

American Indian or Alaska Native

Prefer not to say

Other (please specify)

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* 16. Which of the following options most closely align with your gender?

Female

Male

Non-Binary

Prefer not to say

Other (please specify)

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* 17. What is the highest level of school you have completed or the highest degree you have received?

Less than high school degree

High school degree or equivalent (e.g., GED)

Some college but no degree

Associate degree

Bachelor degree

Graduate degree

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* 18. How many children aged 17 or younger, who live in your household, are you the parent or guardian of?

None

More than 4

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* 19. Which of the following categories best describes your employment status?

Employed, working 1-40 hours per week

Employed, working more than 40 hours per week

Not employed, looking for work

Not employed, NOT looking for work

Retired

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* 20. Thank you for taking the time to complete this survey and share your valuable insights with us. Please leave your email address below if you wish to have a 1 in 3 chance of winning a $10 Amazon e-gift card. We truly appreciate your contribution to this endeavor!