Department of Finance - Payment Processing Division Question Title 1. How would you rate your overall experience? not happy moderate dissatisfaction neutral moderate satisfaction happy not happy moderate dissatisfaction neutral moderate satisfaction happy Question Title 2. How did you make your payment? Web Mobile Kiosk By Phone In Person Payment Location (In Person or Kiosk) Question Title 3. Do you have any other comments or concerns regarding your payment processing experience? Question Title 4. Contact Information (Optional) Name Email Address Phone Number * Have Ticket Payment Questions? Please visit our Ticket Payment FAQ page at : https://pay.chicago.gov/faq_tickets * Have Web Payment Portal Questions? Please visit our Web FAQ Page at : https://pay.chicago.gov/faq Done