Rug Doctor Rental Experience D981

Your Rental Experience

* indicates questions requiring an answer to qualify for discount

Question Title

* 1. What state did you rent a machine in?

Arizona

Arkansas

California

Idaho

Louisiana

Nevada

New Mexico

Oklahoma

Texas

Utah

Wyoming

Other (please specify)

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* 2. What city did you rent a machine in?

Question Title

* 3. Have you rented from Rug Doctor before?

Yes, I rented within the last year

Yes, I rented within 1-2 years ago

Yes, I’ve rented before and it was longer than 3 years ago

Question Title

* 4. Overall, how satisfied were you with your rental experience?

Not Satisfied

Somewhat not satisfied

Neutral

Somewhat satisfied

Satisfied

Not Satisfied

Somewhat not satisfied

Neutral

Somewhat satisfied

Satisfied

Question Title

* 5. How did your experience with Rug Doctor compare to your previous experiences?

Much better than before

Better than before

Same as before

Worse than before

Much worse than before

n/a - I have not rented from Rug Doctor in the past

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* 6. How likely is it that you would recommend Rug Doctor to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 7. Based on your rental experience, how likely are you to rent from Rug Doctor in the future?

Definitely Won't

Probably Won't

May or May Not

Probably Will

Definitely Will

Definitely Won't

Probably Won't

May or May Not

Probably Will

Definitely Will

Question Title

* 8. What machine(s) and/or attachment(s) did you rent from Rug Doctor

Upright Carpet Cleaner

Pro Portable Detailer & Spot Cleaner

Pressure Washer

Upholstery Tool

Other (please specify)

Question Title

* 9. How was the cleanliness of the Rug Doctor machine you rented?

Very Dirty

Somewhat Dirty

Neutral

Somewhat Clean

Very Clean

Very Dirty

Somewhat Dirty

Neutral

Somewhat Clean

Very Clean

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* 10. Did you experience any machine malfunctions

Yes