Distribution CSAT

Question Title

* 1. Was our service representative helpful?

6 - Extremely helpful

5

4

3

2

1 - Not at all helpful

Not Applicable

Question Title

* 2. Did our representative demonstrate a sincere interest in taking care of your needs?

6 - Strong interest in me

5

4

3

2

1 - Couldn't have cared less

Not Applicable

Question Title

* 3. Was your order acknowledgement correct?

6 - Completely correct

5

4

3

2

1 - Multiple errors

Not Applicable

Question Title

* 4. Would you say Sure Controls is easy to work with?

6 - Extremely easy to work with

5

4

3

2

1 - Painful

Not Applicable

Question Title

* 5. Did we deliver your products on the acknowledged dates?

6 - Yes completely

5

4

3

2

1 - Not at all

Not Applicable

Question Title

* 6. Use the space below to tell us what you think and/or how we can improve. Thank you!