Digital programs in Tasmania Digital Programs in Tasmania This survey will provide us with information about ONE DIGITAL PROGRAM that teaches older people digital literacy and skills. Additional programs can be reported in separate surveys.The Tasmanian Government has committed to improving the lives of older Tasmanians through Tasmania’s Active Ageing Plan. As part of this, COTA has been funded to support older Tasmanians to access and use digital technologies.COTA wants to find out what programs are currently running throughout Tasmania to raise awareness and connect people in the community to them so can they improve their digital skills. If you do not know an answer, or do not want to respond to a question, please feel free to pass that question.IMPORTANT: Please make sure to complete the contact details in Question 20 if you would like details of your program to be included in flyers, posters and online that COTA will distribute throughout Tasmania to raise awareness about what programs are available.Thank you! OK Question Title * 1. What is the name of the digital program you are involved with? OK Question Title * 2. In what suburb/town is the program run? OK Question Title * 3. What organisation is the program run through? OK Question Title * 4. How are you involved in the program? I am a community member that attends the program I help to organise the program I volunteer as a tutor I am employed/paid as a tutor I am part of local government Other (please specify) OK Question Title * 5. What age are most of the participants in the program? Under 50 years 50 to 64 years 65 to 79 years 80 years or older Other (please specify) OK Question Title * 6. What skill level do most participants have when they join the program? Absolute beginner Beginner, with some digital skills Regular user, with good digital skills Skillful, with excellent digital skills Unsure Other (please specify) OK Question Title * 7. What age are most of the tutors who teach the program? A mix of ages Up to 12 years (Young children and primary school) 12 to 18 years (High school and college) 18 to 30 years (University and young adult) 30 to 60 years 60 to 74 years 75 years or older Unsure Other (please specify) OK Question Title * 8. What digital training do most tutors have? No formal computer/IT training Currently completing computer/IT training Completed computer/IT training with limited industry experience Completed computer/IT training with vast industry experience A mix of both trained and untrained Unsure Other (please specify) OK Question Title * 9. How many participants can attend each class ? One on one class 2-5 people 6-10 people 11-15 people More than 15 people Other (please specify) OK Question Title * 10. What is taught during the program? (Select all relevant) Basic computing skills (using a mouse, opening a Word document, navigating a screen etc) Using the internet (accessing webpages and search engines, using email etc) Using social media (Facebook, Twitter, Instagram etc) Learning to use a specific program (Photoshop, Skype, Word etc) Learning a specific skill (downloading and editing photos or video, word processing etc) Learning how to use specific devices (laptop, tablet, smart phone etc) Specific interest groups (ie. using gardening interest to access the internet to find information/blogs) How to access online services (banking, shopping, government services etc) Playing games and mind puzzles Help to select a service provider, plan or hardware, or receive NBN training Programming or coding Varies depending on participant interests Other (please specify) OK Question Title * 11. Which of the following activities are included as part of the digital program? (Select all relevant) A tea break or meal Time to socialise Time to celebrate participant achievements Social or recreational activities before or after class No other activities are included Other (please specify) OK Question Title * 12. How much does the program cost for participants? Free $1-$5 per class $6-$10 per class $11-$15 per class $16-$20 per class More than $20 per class Other (please specify) OK Question Title * 13. How long do classes usually run for? Less than 30 minutes 30-60 minutes 60-90 minutes More than 90 minutes Other (please specify) OK Question Title * 14. What devices are used to teach classes, and are these provided by the organisation or brought in by participants? (Select all relevant) Desktop computer - organisation's Desktop computer - at participants house Laptop computer - organisation's Laptop computer - participant's Tablet - organisation's Tablet - participant's Smart phone - organisation's Smart phone - participant's Other (please specify) OK Question Title * 15. Are these devices quite new and up-to-date? Yes No Unsure Other (please specify) OK Question Title * 16. Is transport offered to participants to attend classes? (Select all relevant) Yes, free transport supplied by organisation Yes, community/public transport, paid for by organisation Yes, transport supplied by organisation and paid for by participant Yes, community transport/taxi organised by organisation and paid for by participant Tutors visit participants at home (no transport required) Program is available online to be accessed at home (no transport required) No transport offered Other (please specify) OK Question Title * 17. How do most participants hear of the program? (Select all relevant) Through other participants Advertisements (flyers, posters, radio etc) Being involved with the organisation through other activities Online (ie. organisation website or Facebook) Council Other (please specify) OK Question Title * 18. The program is successful in: (Select all relevant) Teaching digital skills Creating new friendships and social connections Recruiting new participants Keeping people engaged with the program Other (please specify) OK Question Title * 19. Is there anything that could be done to make this program better? OK Question Title * 20. IMPORTANT: If you would like the programs details to be displayed and promoted by COTA through flyers, posters and online, please provide the address and contact details below. Contact name Address Address 2 City/Town Postal Code Email Address Phone Number OK Question Title * 21. Do you have any other comments? OK IMPORTANT: Make sure to provide your program's address and contact details in Question 20 if you would like COTA to include this information in local promotional material to raise community awareness about the program.Thank you for completing the Digital Programs in Tasmania survey!Please contact COTA Tasmania on 6231 3265 or RosalindH@cotatas.org.au if you have any questions or would like more information about the Digital Program audit. OK DONE - THANK YOU!