Dexter District Library Community Survey

We are seeking community input to help plan our future. All responses are strictly confidential and will only be shared in a summary report. No information will be shared that identifies respondents.

The survey report will be used to plan future collections, services, and programs.

If you have any questions about this survey or would like assistance in responding, please contact Paul McCann, 734-426-4477, pmccann@dexter.lib.mi.us.

This survey will take you about 10 minutes to complete (but feel free to take as much time as you need).

Thank you.

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* 1. Do you currently have a card from the Dexter District Library?

Yes

Not sure

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* 2. How frequently do you typically use the Dexter District Library either in person or through online resources?

Daily

A few times a week

Weekly

A few times a month

Monthly

Less than once a month

Never

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* 3. Which of the following might help you to use the Library more frequently or improve ease of use? (Check all that apply.)

Self-check out options

More convenient hold pickup options

Additional locations in the community

No more fines for overdue materials

Changes/updates to the library website (please specify ideas in Other)

Changes/updates to the library building (please specify ideas in Other)

Expanded digital services (please specify ideas in Other)

Increased signage in the building

Better understanding of library resources and offerings

Homebound delivery service

Other (please specify)

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* 4. How satisfied are you with the Dexter District Library overall?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

Question Title

* 5. Please rate how satisfied you are with the following aspects of the Library.

	Very satisfied	Satisfied	Neutral	Dissatisfied	Very dissatisfied	N/A
Selection in the library's physical collections	Selection in the library's physical collections Very satisfied	Selection in the library's physical collections Satisfied	Selection in the library's physical collections Neutral	Selection in the library's physical collections Dissatisfied	Selection in the library's physical collections Very dissatisfied	Selection in the library's physical collections N/A
Selection of eBooks and digital audiobooks	Selection of eBooks and digital audiobooks Very satisfied	Selection of eBooks and digital audiobooks Satisfied	Selection of eBooks and digital audiobooks Neutral	Selection of eBooks and digital audiobooks Dissatisfied	Selection of eBooks and digital audiobooks Very dissatisfied	Selection of eBooks and digital audiobooks N/A
Library facility	Library facility Very satisfied	Library facility Satisfied	Library facility Neutral	Library facility Dissatisfied	Library facility Very dissatisfied	Library facility N/A
Customer service	Customer service Very satisfied	Customer service Satisfied	Customer service Neutral	Customer service Dissatisfied	Customer service Very dissatisfied	Customer service N/A
Technology available at the library	Technology available at the library Very satisfied	Technology available at the library Satisfied	Technology available at the library Neutral	Technology available at the library Dissatisfied	Technology available at the library Very dissatisfied	Technology available at the library N/A
Library programs for adults	Library programs for adults Very satisfied	Library programs for adults Satisfied	Library programs for adults Neutral	Library programs for adults Dissatisfied	Library programs for adults Very dissatisfied	Library programs for adults N/A
Library programs for tweens/teens	Library programs for tweens/teens Very satisfied	Library programs for tweens/teens Satisfied	Library programs for tweens/teens Neutral	Library programs for tweens/teens Dissatisfied	Library programs for tweens/teens Very dissatisfied	Library programs for tweens/teens N/A
Library programs for children	Library programs for children Very satisfied	Library programs for children Satisfied	Library programs for children Neutral	Library programs for children Dissatisfied	Library programs for children Very dissatisfied	Library programs for children N/A
Library website	Library website Very satisfied	Library website Satisfied	Library website Neutral	Library website Dissatisfied	Library website Very dissatisfied	Library website N/A
How well my culture and/or interests are represented in the library's collections	How well my culture and/or interests are represented in the library's collections Very satisfied	How well my culture and/or interests are represented in the library's collections Satisfied	How well my culture and/or interests are represented in the library's collections Neutral	How well my culture and/or interests are represented in the library's collections Dissatisfied	How well my culture and/or interests are represented in the library's collections Very dissatisfied	How well my culture and/or interests are represented in the library's collections N/A
How well my culture and/or interests are represented in the library's programs	How well my culture and/or interests are represented in the library's programs Very satisfied	How well my culture and/or interests are represented in the library's programs Satisfied	How well my culture and/or interests are represented in the library's programs Neutral	How well my culture and/or interests are represented in the library's programs Dissatisfied	How well my culture and/or interests are represented in the library's programs Very dissatisfied	How well my culture and/or interests are represented in the library's programs N/A

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* 6. For any items that you clicked dissatisfied or very dissatisfied, what can the Library do to increase your satisfaction?

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* 7. Please rate the following collections, services, and programs in terms of their value to you and your family.

	Very valuable	Valuable	Slightly valuable	Not at all valuable	I was unaware this was offered at the library
Physical materials to check out	Physical materials to check out Very valuable	Physical materials to check out Valuable	Physical materials to check out Slightly valuable	Physical materials to check out Not at all valuable	Physical materials to check out I was unaware this was offered at the library
Digital materials to download	Digital materials to download Very valuable	Digital materials to download Valuable	Digital materials to download Slightly valuable	Digital materials to download Not at all valuable	Digital materials to download I was unaware this was offered at the library
Special collections of items to check out (hotspots, projector, laptops, musical instruments)	Special collections of items to check out (hotspots, projector, laptops, musical instruments) Very valuable	Special collections of items to check out (hotspots, projector, laptops, musical instruments) Valuable	Special collections of items to check out (hotspots, projector, laptops, musical instruments) Slightly valuable	Special collections of items to check out (hotspots, projector, laptops, musical instruments) Not at all valuable	Special collections of items to check out (hotspots, projector, laptops, musical instruments) I was unaware this was offered at the library
Getting help from library staff	Getting help from library staff Very valuable	Getting help from library staff Valuable	Getting help from library staff Slightly valuable	Getting help from library staff Not at all valuable	Getting help from library staff I was unaware this was offered at the library
Meeting rooms for large group meetings	Meeting rooms for large group meetings Very valuable	Meeting rooms for large group meetings Valuable	Meeting rooms for large group meetings Slightly valuable	Meeting rooms for large group meetings Not at all valuable	Meeting rooms for large group meetings I was unaware this was offered at the library
Study rooms for individual or small group use	Study rooms for individual or small group use Very valuable	Study rooms for individual or small group use Valuable	Study rooms for individual or small group use Slightly valuable	Study rooms for individual or small group use Not at all valuable	Study rooms for individual or small group use I was unaware this was offered at the library
Accessing a copier, printer, or fax machine	Accessing a copier, printer, or fax machine Very valuable	Accessing a copier, printer, or fax machine Valuable	Accessing a copier, printer, or fax machine Slightly valuable	Accessing a copier, printer, or fax machine Not at all valuable	Accessing a copier, printer, or fax machine I was unaware this was offered at the library
Using a computer	Using a computer Very valuable	Using a computer Valuable	Using a computer Slightly valuable	Using a computer Not at all valuable	Using a computer I was unaware this was offered at the library
Attending a program or class	Attending a program or class Very valuable	Attending a program or class Valuable	Attending a program or class Slightly valuable	Attending a program or class Not at all valuable	Attending a program or class I was unaware this was offered at the library
Using business or job seeker resources	Using business or job seeker resources Very valuable	Using business or job seeker resources Valuable	Using business or job seeker resources Slightly valuable	Using business or job seeker resources Not at all valuable	Using business or job seeker resources I was unaware this was offered at the library
Using online resources (Ancestry.com, Consumer Reports, etc.)	Using online resources (Ancestry.com, Consumer Reports, etc.) Very valuable	Using online resources (Ancestry.com, Consumer Reports, etc.) Valuable	Using online resources (Ancestry.com, Consumer Reports, etc.) Slightly valuable	Using online resources (Ancestry.com, Consumer Reports, etc.) Not at all valuable	Using online resources (Ancestry.com, Consumer Reports, etc.) I was unaware this was offered at the library

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* 8. Where do you learn about Library news and events? (Check all that apply.)

Library email newsletter

Printed library newsletter

Facebook

Library website

Digital screen in the library

Library emails

Flyers in the community

Library staff

Word of mouth

Other (please specify)

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* 9. Besides the Library, where do you get other news about the community? What other social media platforms do you use regularly?

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* 10. We are thinking about where the Library should focus its resources over the next several years. Please rate the items below based on your level of interest.

	Very interested	Interested	Slightly interested	Not at all interested
Print materials	Print materials Very interested	Print materials Interested	Print materials Slightly interested	Print materials Not at all interested
Digital collection of eBooks and downloadable audiobooks	Digital collection of eBooks and downloadable audiobooks Very interested	Digital collection of eBooks and downloadable audiobooks Interested	Digital collection of eBooks and downloadable audiobooks Slightly interested	Digital collection of eBooks and downloadable audiobooks Not at all interested
Streaming TV series, movies, music (through Kanopy, Hoopla, etc.)	Streaming TV series, movies, music (through Kanopy, Hoopla, etc.) Very interested	Streaming TV series, movies, music (through Kanopy, Hoopla, etc.) Interested	Streaming TV series, movies, music (through Kanopy, Hoopla, etc.) Slightly interested	Streaming TV series, movies, music (through Kanopy, Hoopla, etc.) Not at all interested
Expanded special collections for check out (new technologies, fitness equipment, tools, STEM kits, etc.)	Expanded special collections for check out (new technologies, fitness equipment, tools, STEM kits, etc.) Very interested	Expanded special collections for check out (new technologies, fitness equipment, tools, STEM kits, etc.) Interested	Expanded special collections for check out (new technologies, fitness equipment, tools, STEM kits, etc.) Slightly interested	Expanded special collections for check out (new technologies, fitness equipment, tools, STEM kits, etc.) Not at all interested
Outreach and collaborative programming	Outreach and collaborative programming Very interested	Outreach and collaborative programming Interested	Outreach and collaborative programming Slightly interested	Outreach and collaborative programming Not at all interested
Programs for seniors	Programs for seniors Very interested	Programs for seniors Interested	Programs for seniors Slightly interested	Programs for seniors Not at all interested
Programs for adults	Programs for adults Very interested	Programs for adults Interested	Programs for adults Slightly interested	Programs for adults Not at all interested
Programs for tweens/teens	Programs for tweens/teens Very interested	Programs for tweens/teens Interested	Programs for tweens/teens Slightly interested	Programs for tweens/teens Not at all interested
Programs for children	Programs for children Very interested	Programs for children Interested	Programs for children Slightly interested	Programs for children Not at all interested
Programs for homeschool families	Programs for homeschool families Very interested	Programs for homeschool families Interested	Programs for homeschool families Slightly interested	Programs for homeschool families Not at all interested
Virtual/online programs (via Zoom)	Virtual/online programs (via Zoom) Very interested	Virtual/online programs (via Zoom) Interested	Virtual/online programs (via Zoom) Slightly interested	Virtual/online programs (via Zoom) Not at all interested
Technology support (computer classes, WiFi access)	Technology support (computer classes, WiFi access) Very interested	Technology support (computer classes, WiFi access) Interested	Technology support (computer classes, WiFi access) Slightly interested	Technology support (computer classes, WiFi access) Not at all interested
Offering notary services	Offering notary services Very interested	Offering notary services Interested	Offering notary services Slightly interested	Offering notary services Not at all interested

Other (please specify your ideas for additional library services)

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* 11. Considering future programs for library patrons, what topics of adult programming would you attend at the Library? (Check all that apply.)

Local history

Author talks

Gardening

Cooking

Crafts

Genealogy

Social media basics

Technology

Music

Parenting groups / child development

Other, please specify (e.g. Participatory programs such as poetry slam, trivia, music play-along)

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* 12. What are some needs in the community that the Library could fulfill?

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* 13. Please choose all statements below that describe you.

I work full-time.

I work part-time.

I am retired.

I am a student (middle school or high school).

I am a student (higher education).

I live with children under age 18 in my home.

I regularly care for children under age 18.

I regularly read/use physical books and materials.

I regularly read/use digital books and materials.

I regularly watch streaming TV series and movies.

I regularly listen to streaming music services.

I commute more than 20 minutes one-way to work.

I work remotely.

I speak another language besides English at home.

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* 14. What is your age? (Optional)

19 or under

20-24

25-29

30-34

35-39

40-44

45-49

50-54

55-59

60-64

65-69

70-74

75-79

80 or older

Prefer not to answer

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* 15. Please share any final suggestions you have for library collections, programs, services, and the future of the library. (Optional)

If you are satisfied with your responses, click DONE below to submit your survey.

If you have any additional questions or feedback, please contact Paul McCann, 734-426-4477, pmccann@dexter.lib.mi.us.

Thank you for your responses.