Please tell us how McKinney's Development Services Division is doing and how we can do better...

Who are you?

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* 1. Who are you?

What prompted your interaction with the Development Services Division?

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* 2. What prompted your interaction with the Development Services Division?

What went smoothly during your interaction with us and/or where did we hit a homerun?

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* 3. What went smoothly during your interaction with us and/or where did we hit a homerun?

What was the name of the employee(s) with whom you dealt?

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* 4. What was the name of the employee(s) with whom you dealt?

If you called or emailed an Development Services Division employee, did you get a call and/or email back from them within one business day?

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* 5. If you called or emailed an Development Services Division employee, did you get a call and/or email back from them within one business day?

The employee(s) I worked with completely addressed my needs in a reasonable amount of time.

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* 6. The employee(s) I worked with completely addressed my needs in a reasonable amount of time.

The employee(s) I worked with displayed a positive attitude and wanted to help me.

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* 7. The employee(s) I worked with displayed a positive attitude and wanted to help me.

The employee(s) I worked with was courteous, knowledgeable and professional.

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* 8. The employee(s) I worked with was courteous, knowledgeable and professional.

The employee(s) I worked with provided accurate, thorough and clear information.

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* 9. The employee(s) I worked with provided accurate, thorough and clear information.

Resources were readily available to address my needs.

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* 10. Resources were readily available to address my needs.

Resources on the website were useful and user-friendly.

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* 11. Resources on the website were useful and user-friendly.

Resources on the website were easy to find and the website was easy to navigate.

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* 12. Resources on the website were easy to find and the website was easy to navigate.

How could we have made your experience better and more productive?

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* 13. How could we have made your experience better and more productive?

If you would like to discuss your experience with us further, please provide us with your name, email address and telephone number below.

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* 14. If you would like to discuss your experience with us further, please provide us with your name, email address and telephone number below.

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