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Yavapai County Development Services Customer Satisfaction Survey 2023
1.
I am a
General Contractor
Sub-Contractor
Home owner
Other (please specify)
2.
Permit Number
3.
My last visit or interaction with Development Services was in
Prescott - Commerce Drive
Cottonwood - Administrative Services Annex
Online
Other (please specify)
4.
What Unit(s) were you working with? (Check all that apply)
Building Inspection
Plan Review
Permitting
Addressing
Environmental
Planning
Land Use
5.
Do you feel the staff member(s) that helped you were knowledgeable?
Very Knowledgeable
Knowledgeable
Neither
Not Knowledgeable
Not Very Knowledgeable
Use this option to answer and provide details.
6.
How would you rate the professionalism of the staff member(s) that helped you?
Excellent
Above average
Average
Below average
Poor
Use this option to rate and provide details.
7.
Overall, how satisfied or dissatisfied were you with your interaction with staff?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Use this option to answer and provide details.
8.
How would you rate the response time from staff on your inquiry/permit?
Excellent
Good
Ok
Poor
Very Poor
Use this option to rate and provide details.
9.
Are there any educational topics or training opportunities that you would like Development Services to offer? In what format would you prefer them in, i.e., informational flyer, in-person presentation, video presentation, etc.?
10.
How can we improve your experience with our department?
11.
Do you have any other comments or questions?
12.
Would you like Development Services Management to contact you?
Yes
No
13.
Please provide your contact information for any follow up questions
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