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Dental Care Survey
1.
How did you first hear about us?
Yellow pages
Radio ad
Community newsletter
Don't Remember
Friend or Family member
Other (please specify)
2.
What made you choose us as your dental office? (Please choose all that apply)
Great Service
Price
Up to date Technology in the office
Quality of work
Location
Friendly Staff
Other (please specify)
3.
How long have you been a regular patient with us?
Less than 1 year
1-2 years
3-4 years
5-9 years
10-19 years
20+ years
4.
How often do you make dental visits?
Quarterly
Every 6 Months
Yearly
Only when I have pain
Other (please specify)
5.
How do you rate us in the following areas:
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Location of the office
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Business hours
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Friendliness of staff
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Skill of hygienist and support staff
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Skill of your dentist
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Pain control
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Cost of services
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Handling of insurance claims
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Supplying you with information about your dental care
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Your treatment options being well explained
Extremely Poor
Poor
Fair
Good
Excellent
N/A
Supplying you with information on new technology and services we provide
Extremely Poor
Poor
Fair
Good
Excellent
N/A
6.
In which areas does our staff make you feel comfortable? (Please choose all that apply)
Quality
Management of discomfort
Organization
Waiting time
Value
Understanding of our sterilization practices
Service
Convenience
Sincere concern
Communication
Hygiene treatment
Making you feel special
Financial arrangements
Other (please specify)
7.
Would you recommend your friends and family have their dental work done with us?
Yes
No
Maybe (please specify)
8.
What is the best way to communicate with you if we get new services or have specials on the current ones? (Please choose all that apply)
Sign on building
Mail
Newspaper ad
Email
Dentist newsletter
Community newsletter
Other (please specify)
9.
Have you ever considered sedation dentistry?
Yes
No
I am not sure what that is exactly.
10.
Have you ever considered teeth whitening?
Yes
No
11.
Into what age group do you fall?
20 and under
21 to 40
41 to 60
61 and over
12.
What is something we could do to say thank you for referring others to our office? (Please choose all that apply)
Gift certificate to local salon
Gift certificate to local restaurant
Tickets to a sporting event
Gift certificate for dental services
Discount off dental services
No need to do anything
Free dental hygiene products
Other (please specify)
13.
Is there anything else we could do to improve your dental experience?
Current Progress,
0 of 13 answered