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Customer Satisfaction
1.
What type of trailer have you bought?
Logger – Viking
Logger – Trailex
Logger - Timmins
Walking Floor
End Dump
Tin Scow
TILT – Sliding Axles
Lowboy
Other (please specify)
2.
How did you hear about us?
Website
Sales Representative
Family / Friends
Advertising
Trailers on the road
Youtube Video
Distributor
Other (please specify)
3.
From 1 to 10, what is your general level of satisfaction? (1 is poor and 10 excellent)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
4.
Is there any reason in particular why you gave us the previous rating?
5.
How did you like your buying experience? (1 is poor and 10 excellent)
1 star
2 stars
3 stars
4 stars
5 stars
6 stars
7 stars
8 stars
9 stars
10 stars
6.
What element or person allowed you to give the previous rating?
7.
What improvements could be made to the product to make it even more attractive, more durable or more efficient?
8.
If you compare this product to another one, which brand comes to your mind? (You can name more than one)
9.
Are we superior, comparable or inferior to the trailer you just named?
Superior
Comparable
Inferior
10.
Are you planning to buy a trailer soon?
0 to 6 months
7 to 12 months
12 to 24 months
More than 24 months
11.
Which region are you from?
Alberta
British Columbia
Manitoba
New-Brunswick
Nova Scotia
Ontario
Quebec
Saskatchewan
Newfoundland
USA
12.
Would you like to be contacted after the survey?
Yes
No
13.
If yes, please complete the information below:
First name
Last name
Phone
Email
Current Progress,
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