DECORTÉ EBC Customer Satisfaction Survey - Y2021

Question Title

* 1. Do you have a smooth shopping experience purchasing with DECORTÉ online? ?
您在DECORTÉ线上购物的购物体验是否顺畅？

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Comment (please specify) 评语 (请明确说明)

Question Title

* 2. How well did our E-Beauty Consultant ask questions to understand your needs? ?
E-美容顾问是否提出适当问题以了解您的需求？

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Commment (please specify) 评语 (请明确说明)

Question Title

* 3. What do you think of our E-Beauty Consultant’s ability to provide advice or value added services relevant to you??(e.g. Teaching on skin care application steps/ sharing additional beauty tips)?
您觉得E-美容顾问提供与您相关的建议或增值服务的能力如何？? (例如，有关护肤使用步骤的教学/分享其他美容秘诀）

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Below Expectation
不满意

Average
一般

Good
满意

Exceptional
非常满意

Comment (please specify) 评语 (请明确说明)

Question Title

* 4. Would you consider purchasing DECORTÉ product again??
您会考虑再次购买DECORTÉ产品吗？

Yes
会

No
不会

Comment (please specify) 评语 (请明确说明)

DECORTÉ EBC Customer Satisfaction Survey - Y2021

Question Title

* 1. Do you have a smooth shopping experience purchasing with DECORTÉ online? ? 您在DECORTÉ线上购物的购物体验是否顺畅？

Question Title

* 2. How well did our E-Beauty Consultant ask questions to understand your needs? ? E-美容顾问是否提出适当问题以了解您的需求？

Question Title

Question Title

* 4. Would you consider purchasing DECORTÉ product again?? 您会考虑再次购买DECORTÉ产品吗？

Question Title

* 5. How can we serve you better?? 如何为您提供更好的服务？

* 1. Do you have a smooth shopping experience purchasing with DECORTÉ online? ?
您在DECORTÉ线上购物的购物体验是否顺畅？

* 2. How well did our E-Beauty Consultant ask questions to understand your needs? ?
E-美容顾问是否提出适当问题以了解您的需求？

* 4. Would you consider purchasing DECORTÉ product again??
您会考虑再次购买DECORTÉ产品吗？

* 5. How can we serve you better??
如何为您提供更好的服务？